Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 16 de Abril de 2017
Localização: Excelente (muito central)
Preço: Razoável (comparado com outros na mesma localização, o preço é aceitável)
Wifi: Razoável (não tinhamos wifi em todo o quarto)
Quarto: Bom (tinha toda a comodidade necessária)
Garagem: Não tem garagem
Atendimento: A pessoa da receção só falava alemão (nem inglês, nem francês, nem espanhol, nem português... só alemão)
Can't "summarize ", if you have the time, please read my review!
Avaliou em 22 de Agosto de 2021
Mixed feelings about this hotel. In general good experience, I was traveling alone and I specifically requested a "bigger bed" and extra pillows and a balcony, they replied quickly that unfortunately a balcony would not be possible bc they were booked but didn't mention the bed request, so I assumed they had taken it into account, but alas ! When I got there , even though Nuno at the reception was very kind and polite , they still gave me a single room with a single bed (perhaps 1.20mts width...?) And just 2 pillows and they said they even had the "bed changed" in order to "fulfill my special request "( I highly doubt that any changes were made...), also, very much to my surprise, even though they had a flat screen TV, with lots of channels, they were all in German! I couldn't find one single channel in English, French or Italian, which took me by surprise, because this was a hotel , not an airbnb or a rented apartment...
I hope you are not tired because there is more, since I was traveling solo, I thought it would be a good idea to book half pension, the price was correct and I thought that I wouldn't have to be worrying about dinner...well...big mistake! I'm not going to say that dinner was "terrible ", but it was rather "weak", not nice, or tasty , it felt like airplane food, or like the food you find in the freezer section of the supermarket (btw, I'm 99% sure the sweet potato fries were that ) , so on my second night, I went elsewhere for dinner, and of course the amount was reimbursed.
Breakfast was "ok", I have had better at 3 star hotels, but it was "acceptable " .
I feel I could have probably gotten a similar room (bathroom was pretty nice and comfortable I have to say) and a similar Breakfast for a lesser price...
Maybe double rooms are much nicer...?
But here comes the interesting part: the facilities! Actually they were very nice for a 3 star hotel ! Nice choice of saunas , thermal water pool, jacuzzi and a nice little garden and deck to enjoy it, plus it was not very full, and impeccably clean. I chose not to go to the public baths , because the facilities were quite pleasant ( for a day or two , if you choose to stay longer you will probably need to find entertainment elsewhere) , plus I booked a 50 minute massage, and the therapist (Mylene) was absolutely wonderful! Nice, courteous and very professional!
And last but not least, when I checked out there was Margit at the reception, and she couldn't have been nicer! She was warm, nice , polite and she speaks like 4 languages !
So , all in all , would I go back to this hotel..? , well, depending on the circumstances, but probably yes ;))
Wonderful hotel and spa!
Avaliou em 8 de Agosto de 2021
A really gret hotel, offering great, comfortable and clean rooms, and a very nice and complete and clean spa zone. The staff is also really nice and helpful.
The breakfast ist big and varried, pretty sure you'll find something suiting you.
Biggest drawback is the presence of children in the spa zone... Shoutings don't help to relax...
Room very dated but spa is good
Avaliou em 19 de Junho de 2021
Overall i would say not too bad but also not that good either. There were lack of good hotel choices and this one seem to come right after the best hotel in Leukerbad - Les Sources but i settled with this due to better pricing.
Hotel staffs were friendly but check in can be faster.
Rooms are quite dated but well maintained. We were lucky to get the top floor with access to the rooftop. Else, the interior is more like a 3-standard. Bring your own toiletries if you are particular. One good thing it comes with Netflix so good for us.
SPA is very good and i enjoyed it everyday. Many pools, saunas, and the best is the hot tub. View wise not spectacular but overall facility is good.
Massage standard can be better.
Restaurants at opposite building. Very warm and friendly staffs. Good variety of food.
Hotel location is great, right in the city, near to main station. Best thing to have is the burger joint right in front of the hotel - SUPER!
Nice but not 4**** hotel
Avaliou em 26 de Maio de 2021
The overall impression: the hotel is nice but not 4 stars hotel. There are no slippers in the room, so it's not comfortable to be barefoot on the cold floor. There is no minibar (=no fridge) in the room, no such little things in the bathroom as shampoo, hair conditioner, body lotion. You have only liquid soap for body and hair in one bottle... Hooks on the walls in a bathroom were either broken, or very low (0.5m height from the floor). Few little things were broken in the room but it didn't disturb us much.
The audibility is quite high, you can hear how your neighbours are talking.
A dinner has to be booked in advance (preferably before the arrival), otherwise you won't have place in the hotel restaurant (with currently closed restaurants it's a challenge).
There are 2 buildings in the hotel: one building has SPA center, another building has a restaurant.
From a positive side: rooms are quite big, some have a terrace/balcony. You'll find in the room a kettle with cups, big screen with many channels, bathrobe for SPA, face tissue, safe, many hangers in the wardrobe (we had 10).
VERY GOOD massage but you need to book the place a few weeks in advance before the arriving.
The service staff is very polite and helpful.