Citrus Hotel Lonavala

Com ótima localização no coração de Lonavala, Citrus Hotel Lonavala fica a 15 minutos de carro de Narayani Dham e de Ryewood Park. Este hotel de 4 estrelas fica a 8,1 km de Della Adventure e a 11,3 km de Cavernas de Karla.Sinta-se em casa em um de nossos 34 quartos com decoração individual, com fri...

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OpenWeather

2

Suíte

1 cama King

43 metros quadrados


Configuração: quartos e sala de estar

Internet: Wi-...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

6

Quarto luxo

1 cama King ou 2 camas de solteiro

22 metros quadrados


Internet: Wi-Fi grátis

Entrete...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

5

Quarto premier

1 cama King ou 2 camas de solteiro

30 metros quadrados


Internet: Wi-Fi grátis

Entrete...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

Informações do estabelecimento

Entrada a partir de: 14:00

Saída até: 12:00

Com ótima localização no coração de Lonavala, Citrus Hotel Lonavala fica a 15 minutos de carro de Narayani Dham e de Ryewood Park. Este hotel de 4 estrelas fica a 8,1 km de Della Adventure e a 11,3 km de Cavernas de Karla.Sinta-se em casa em um de nossos 34 quartos com decoração individual, com frigobares e TVs LCD. Sua cama de espuma com sistema de memória apresenta edredons de pluma e roupas de cama premium. O Wi-Fi de cortesia mantém você conectado e há programas via satélite para sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo...

Near Telephone Exchange - Lonavala, Maharashtra - Índia - 410401

Comodidades do estabelecimento

Entrada a partir de: 14:00

Saída até: 12:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    333

  • Muito Bom

    339

  • Bom

    102

  • Razoável

    36

  • Ruim

    19

Perfil dos viajantes
  • Negócios

    63

  • Romântica

    228

  • Viagem a sós

    7

  • Família

    373

  • Viagem com amigos

    103

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Needs Some Serious Maintenance

Avaliou em 17 de julho de 2022

The rooms need some serious maintenance. The hotel might have seen some better days but the rooms are in a very bad shape. When we pay the "special" inflated weekend price of 5000 for an otherwise 2500 room, we have some expectations out of it. Found the following issues: 1) Stained Sofa, Couches and pillows. 2) Leaking bathroom ceiling, most probably from the floor above. 3) Broken bedside lamps. 4) Flimsy locks for door and windows which barely manage to do the job. 5) We were charged 18% GST on food even though the room tarriff is below Rs 7500/night. I tried reasoning along with a couple of other guests who had the same complaint. But we didn't get any satisfactory answer. I will highlight this with proper authorities and see what they have to say about this policy of the hotel. Pros: 1) Very helpful staff. Always eager to assist. 2) Good spread in the breakfast buffet 3) Nice layout of the restaurant. Enjoyed having breakfast and a couple of drinks there. 4) Hotel provides dental, shaving kit, slippers, Hairdryer in the room which I appreciated.

akstravel2016

Excellent service and friendly staff.

Avaliou em 27 de junho de 2022

The experience is immense, the quality of service is class the staff is friendly and the hygiene is maintained very well. A good recommendation for anyone visiting with family nad friends for the first time in Kolhapur City. Also a good recommendation for business colleagues. Mr.Rahul pujari and Mr. Amit

ImPranavPatil16

Very bad experience at Citrus Hotel, Lonavala. Have been going there since 4 years, but never faced this issue. Will never sugge

Avaliou em 16 de maio de 2022

I had booked a suite room in Citrus Hotels, Lonavala. From the moment I entered, I only had complaints. The room had not been properly cleaned , used bisleri bottles, cleaning equipment, hair and dust on the floor. Complained about the same and got it sorted. The next issue which I faced was that the AC in both the Lounge area and the bedroom were taking long to cool the room. After that, I found out that there was stale used water in the coffee maker. Inspite of all the negligence by the housekeeping staff, we did not create an issue. The main point of concern was when we returned to the suite after dinner, we noticed that neither AC was working, on asking the maintanence, they said that there were some issues with the MCB, so only one AC would work and they told me that I had to stay with only one AC in the suite room that too in such hot weather. When we told the reception about the same, they in a rude manner said that we cant give you another room, so please call in the morning. This was such a pathetic and horrible response from them. The alacarte of the hotel was also not at all up to the mark. Due to this, we had to checkout at 11:30 in the night with a 11 year old girl. They did not even care to send the bellboy to take my luggage during checkout. The hotel staff did not even care to find a solution, they happily asked us to check out as they did not want to do anything. This is the most horrible experience I have ever faced.

Travel18934917106

Spoiled weekend

Avaliou em 10 de abril de 2022

When we checked in, we found that they were totally booked for some conference, and we were the only two families on leisure stay. The restaurant was totally occupied by them. The indoor gaming was transformed into conference room, so playing for kids. The swimming pool was dirty. The play ground was occupied by conference peoples. The food ordered in room service was pathetic. The menu offered was only the one which was prepared for conference guys. So we ordered the food from swiggy. Breakfast same way pathetic, poor preparation, no taste. Thanks to the restaurant staff who understood our body language and tried to help us, they were very friendly. In short this hote is just suitable for conference meets and not for leisure stay with family and friends. Totally disappointed by Citrus.

Amol N

One of the best hotel in Lonavala

Avaliou em 22 de fevereiro de 2022

Highly highly recommended hotel in Lonavala! We were 2 couples with an infant for a 2 night 3 days stay in the hotel. They offered us room no 23 and 24 which could actually connect into 1 big room whenever we wanted and that was just soo good for us! The entire staff was just so helpful, cooperative and supportive for us. It was our little daughter's first vacation and travel and with Citrus hotel, the experience was just so memorable and truly delightful! The rooms, the food, the amenities specifically the cleanliness and the hygiene was just too good. We enjoyed and genuinely had a great time here. The staff is so polite, helpful that they will do everything to just get you comfortable and make your stay worth it.Really thankful from the bottom of our hearts to the entire team of Citrus Lonavala for all the support and service ❤️

Bhumikavikam18