Informações do estabelecimento
Saída até: 11:00
Bostock Lane, Long Eaton, Nottingham NG10 4EP, UK - Long Eaton, Derbyshire - Reino Unido - 104
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 12 de janeiro de 2022
Don’t bother booking this hotel!!!!! You can’t trust that you will have a booking as our booking has just been cancelled. This is even after I called the hotel directly to reconfirm. I am so angry please don’t risk staying here.
Avaliou em 6 de outubro de 2021
Booked with holiday extras, overnight accommodation with 2 weeks parking at East Midlands airport for £74.70 which is a great deal as it was more for just parking alone. The hotel just off M1 motorway and a short drive to the airport with plentiful free parking. Reception staff friendly as we booked in and went to our large en-suite room with comfy bed and free fast WiFi. A short drive away there is plenty of pubs and restaurants as the onsite opposite eatery is shut but the hotel are offering meals in a makeshift area.
Cancelled with little warning
Avaliou em 27 de setembro de 2021
Were booked in for two rooms, part of a family get together. They cancelled on us with only a week to go. We cannot find anywhere else so our family get together, first in about 2 years or more is ruined. Very feeble apology. Claiming government using the place. I do not believe this. I think they filled up and our booking was a good price and they could get more from a booking made nearer the time. Either way we are left in the lurch with a very feeble apology. Not even a voucher to offer so much off a next visit to a best western as a way to recompense us for our troubles. Nothing. Am absolutely disgusted. I work in the industry and know how customers should be treated. This is not the way.
Avaliou em 21 de setembro de 2021
Absolutely disgusted, just had an upcoming stay in November cancelled as they want to use the hotel to rehouse Afghan refugees! It doesn't matter that we booked months in advance, that this has been planned for a year they obviously don't care about their usual customers. We normally come here once to twice a year but won't be returning again now as it's been made clear our custom isn't appreciated or needed. I'm all for helping the refugees but not to shove everyone else to one side. We will no longer be giving our custom and money to any Best Western
Best stay over night
Avaliou em 20 de setembro de 2021
When we arrived we git the offer of someone to carry our bags to breakfast in the morning all the staff are very helpful l and always on hand if needed. I can't wait to go back next year but I'm going to try and get to stay a bit longer amazing hotel.