Altstadt Hotel Magic Luzern
Mais detalhes
Fique mais perto de ganhar 1 diária grátis com esta reserva!
Saber mais27
Suíte lua de mel
Máx. 6 adultos
6
Symphony Room
Máx. 2 adultos
18
Lionheart Suite
Máx. 2 adultos
10
Swiss Chalet
Máx. 2 adultos
10
King Suite
Máx. 2 adultos
8
Farmer Room
Máx. 2 adultos
10
Barock Suite
Máx. 2 adultos
12
Egypt Room
Máx. 2 adultos
10
Mystic Room
Máx. 2 adultos
12
Lotus Room
Máx. 2 adultos
13
Aladin Room
Máx. 2 adultos
12
Angel Room
Máx. 2 adultos
7
Pirate Room
Máx. 2 adultos
Informações do estabelecimento
Saída até: 11:00
Brandgässli 1 - Lucerne, LU - Suiça - CH-6004
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
44
Muito Bom
80
Bom
61
Razoável
23
Ruim
10
Perfil dos viajantes
Negócios
8
Romântica
123
Viagem a sós
20
Família
27
Viagem com amigos
21
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Excelente
Avaliou em 25 de abril de 2017
Excelente hotel. Mas ficava em outro local. Na verdade, trocaram nosso hotel para o local do check in. Parece que a empresa é responsável pela administração de vários hoteis. Vimos que muitas pessoas reclamaram. Mas nós, pelo visto, demos sorte no hotel. Quarto espaçoso com banheiro amplo. Localização excelente.
BiroBiroDaBahia
Horrível
Avaliou em 27 de agosto de 2016
Hotel péssimo, parece um albergue, não tem recepção e nem ninguém para dar informação!!!! Tem que fazer check in em outro hotel que fica 1.000 metros de distância e café da manhã e check out tbm são feitos neste outro hotel. O quarto é minúsculo, mau cabia a minha mala, os equipamentos eletroeletrônicos são todos ligados em uma mesma tomada por um adaptador, chega a dar medo!!!! Não tem ar condicionado, só um ventilador e cheguei a passar mal, o quarto parecia uma sauna. O banheiro tem pia de cuba antiga e não tem onde colocar absolutamente nada, o box é dentro da banheira e quando toma banho o banheiro fica alagado. A única coisa boa é a localização, perto de tudo, mas não me hospedaria neste hotel nunca mais!! Não indico, horrível!!!!
IraniStefanini
Check In a 600 mts
Avaliou em 27 de fevereiro de 2014
Ao localizar o hotel, o que não é muito fácil, descobrimos que o check in era feito em outro hotel a uns 600 mts, pois tinha um aviso na porta indicando. Então tivemos que carregar nossas malas por todo esse trecho. E ainda subir as escadas porque o único elevador estava em manutenção. No outro dia pela manhã tivemos de ir até o outro hotel pois o café da manhã era lá, se houvesse qualquer problema com o hotel teria que andar este trecho pois não havia nenhum atendente, recepcionista ou zelador. e ainda por cima a recepcionista não era muito prestativa, agia como se tivesse fazendo um favor aos hospedes do outro hotel.
SelmaAndrade
Disappointed
Avaliou em 7 de agosto de 2021
First I’ll go with the good points : the staff was nice and the location was amazing ! It’s right in the middle of everything, the train station is at 5 minutes (walking distance). They lend an umbrella, which is nice. Plus, the coffee and the tee in the room were free. And there we go with the bad points, and there are many. First, the room was not clean at all : there were dust and hairs on the floor, hairs in the bed, dust hanging from the ceiling, and the bathroom wasn’t clean either (eg. spots on the bathtub). We didn’t wish for a nice view, but we weren’t expecting that the neighbours could see inside our room either…. The windows were so close from another that we had the curtain closed the whole time. The hotel staff did put some translucide paper on the glass, but it wasn’t big enough to cover the entire window. This being said, you can imagine how dark the room was. There was no sunlight anyway but with the curtains closed the room was a cave. Not speaking about the fact that there were another tiny window (also with a wonderful view on the neighbours’ room) without curtain that was no use the day but brought light in the room the entire night. We had to ask for towels to cover it but it didn’t help much since the towel was white. Plus it was very very noisy. The room was just above a restaurant and I don’t know I think they were making bread or something, they must have been throwing heavy dough the whole time…? And last but not least (and I have to admit it was written on the website but I didn’t notice so it’s a but my fault too…) there is a 4CHF/night/person tax. We ended up paying way more than expected. I don’t understand why this isn’t in the normal room price, it would be much easier and would avoid some bad surprises. But as I said, it was written but I didn’t read correctly. Long story short : we got what we paid for I guess…? The price wasn’t that expensive but still not cheap and I think it wouldn’t be an effort to at least offer clean rooms. The experience wasn’t awful but we wouldn’t go there again.
Meontripodvisor
very disapointing
Avaliou em 21 de julho de 2020
My wife and I spent a night in this hotel on Saturday 18th of July. I have to admit, I was really disappointed. I live in Geneva, and for the price paid in your hotel (CHF 255), I could have found a much better value for money hotel room in Geneva, even though is quite pricey city. I wanted to book a room, hesitated for a while but eventually decided to book a suite, thinking that the room would look nice and all. Everything was falling apart. The horse for the Jacuzzi was broken, paint was falling from the ceiling, there was hairs on the floor and dust under the bed, there was toilet paper around the fire alarm, and the view supposed to be a city view was actually a view over some roofs - with direct view in our room. I have attached a few pictures so it would hard for you to say that I am exaggerating. So I checked in, got the key, walked around the room and went back to the Krone Hotel. I spoke to the person at the desk, who was no less that the front office manager. I even have his name on paper: Daniel Friedrich. I told him and explained what was wrong with the room, but with all the worse arrogance, the king you would think only you can find in Paris, did not care at all about my saying and dismiss all my complains. Hi answer was the booking is non-refundable and we do not have any other room available. In other words: bug-off. Lucerne and the surrounding are really beautiful, so and the end of the day this is all I will remember. But still: at this time the situation is complicated, and we ask Swiss citizens to spend their summer holiday time in Switzerland, which is the best thing to do for the economy and hospitality business. How can this type of behaviours can attack Swiss customer? I am sure that the staff at the hotel do not care much about Asian tourists, who they will never see again, but may be because they have seen too many of them, they think they can do the same with Swiss nationals? That was a bad experience, and even though I will return to Lucerne sometime soon, I will make sure that I will not book in any of your hotels : Krone, Stella nor Magic.
Tony S