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Instalações Para maior conveniência dos hóspedes existe elevador. Acesso à Internet, acesso à Internet sem fios, um restaurante, um bar, serviço de quartos e uma sala de conferências estarão à disposição dos hóspedes. Existem também lojas. Os hóspedes que viajem em viatura própria...
Mais sobre o hotelInstalações Para maior conveniência dos hóspedes existe elevador. Acesso à Internet, acesso à Internet sem fios, um restaurante, um bar, serviço de quartos e uma sala de conferências estarão à disposição dos hóspedes. Existem também lojas. Os hóspedes que viajem em viatura própria poderão deixá-la no parque de estacionamento do estabelecimento. Habitações O estabelecimento oferece quartos para não-fumadores. Todas as habitações contam com ar condicionado e uma casa de banho. As comodidades de todos os quartos incluem um cofre e um minibar. Uma máquina de café/chaleira é outra das comodidades padrão. Para umas férias muito confortáveis haverá também ao dispor acesso à Internet, um telefone e uma televisão. Nas casas de banho encontra-se ainda ao dispor um secador de cabelo. Desporto/Lazer A banheira de hidromassagem permite relaxar. Hóspedes ativos poderão optar por diferentes possibilidades de ocupar o seu tempo livre, entre as quais se encontram centro de fitness, Spa, sauna, massagens e tratamentos de talassoterapia.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Avaliação TripAdvisor
Baseada em 3233 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Cancelamento grátis
The translation of this hotel in English sums it up - bad house
For anyone reading reviews dreaming of where you’ll first visit when life gets back to normal and we are allowed out again... don’t dream about the Malmaison. First of all to set the scene I’d give 0 stars if possible for these cowboys. Also I didn’t actually stay on this hotel and never will do so in future. I had booked it to arrive on March 22nd, had to cancel mid March (wayyy before the full shut down) received email confirmation it was cancelled and then on the morning after my stay was due had the money taken out of my account without my permission! I literally am a victim of fraud!!!! They have also told me apparently lots of people are in this position you’ll all be glad to hear! So either they are not appreciating that my booking has NOTHING to do with coronavirus as they are saying I was a no show apparently and they are taking advantage of this and using my money to pay salaries OR they are frauding hundreds of other people on mass too and taking money from them without their permission. I’ve been in contact daily with the hotel company since and had to explain myself countless times and getting no where. From being told on the 24th March that a refund had been applied which is a complete lie as I still haven’t received to my most recent communication today where they are saying I’m a no show despite my evidence of an email to contradict this and proves a refund hasn’t been processed or they would have confirmed that to me today. They say on their website and phone lines they are prioritising guests in ascending order from the 24th onwards - this is another lie as guests before those dates who should be prioritised are not being. Good luck everyone affected! It says a lot about how companies are handling there customers at this time and this shows everything.
Not what the brand was once, sadly
Here for a 2 night stay on business. Room 139 is a small, tapering, cramped room with the tv at right angles to the bed, and no room to comfortably access both sides of the bed, especially if you have a suitcase, as hotel-dwellers tend to do. The hanging lamp above the mirror is pretty and modern, but thick with dust. The basin in the bathroom is cracked and the spout for the mixer-taps wrongly sited, so that water flows along the back of the vanity unit. The room shares a small lobby with room 138, which is at 45 degrees to room 139, so that when their door is slammed (sadly often) it happens directly behind the bed. It used to be a treat to stay at a Malmaison, but it seems style has won out over substance.
Not up to expectations.
Paid £180 for room with continental breakfast, would have been disappointed if we had not upgraded to full English. Rooms are very small for price, breakfast sounded lovely on paper, but when it arrived it was cold, coffee was OK. Staff never came near to ask for a replacement. Dissatisfied we were, better for cheaper.
Great experience
I've stayed at a few malmaison hotels and always enjoyed the quirkiness of the rooms and atmosphere in the bar/restaurants. This one is also nicely located next to Piccadilly station. Staff are great - especially Moez, who sorted an issue with minimum fuss. Shame there's no loyalty programme as I'll be a frequent visitor here
Refreshingly Different!
Arrived 2 hours prior to check-in time, parked outside and went in to ask which car park do they have discounted car parking at, the reception was very welcoming, not only did they direct me to NCP car park just around the corner ( which guests get 15% discounted parking) but they also asked for my name and advised me that they have a room ready if I would like to check in now at no extra cost? The rooms were good with a full minibar (chargeable) great tea and coffee in the room. The bathroom was large and again very clean. The beds and pillows were very comfortable. Good Ironing facilities in the rooms and wardrobe space. The bar area is lovely and the staff great, the breakfast was great too well worth the money! Location is a 90-second walk from Picadilly Gardens, 4 Minutes from Arndale shopping centre and 8 minutes from the Printworks. Check out is Noon which is good as most in the centre are 10 am or 11 am, As we stayed on a Saturday, there were door staff on the doors who were extremely polite and even asked if we would like a taxi ordering as the black cabs outside the hotel were expensive. he even put an umbrella over me and my Fiance as he walked us out of the door into the taxi ( Storm Dennis weekend)