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Fomos Jantar ao hotel
Avaliou em 21 de Janeiro de 2016
Sinceramente tivemos azar no empregado, ao qual nos serviu muito mal e com uma vontade enorme de não querer trabalhar, a nível das bebidas que pedimos demorava sempre imenso tempo a chegar mas nível da comida realmente muito boa, nesse ponto de vista nada a dizer. Mas o funcionário é sempre a cara da casa. por isso aqui vai a minha nota negativa
Avaliou em 1 de Abril de 2014
O hotel fica localizado no centro de Matanzas em um prédio belissimo, o staff é muito amigável, e me trataram muito bem durante toda a minha estadia.. Não tenho nada que me queixar.. só que as vezes o barulho do restaurante incomodava no quarto..
Ana Luiza L
Excellent city centre hotel
Avaliou em 29 de Março de 2020
This hotel was exactly as advertised - old Spanish in style and right in the middle of town. The staff were very attentive and reception were very helpful. We had dinner in the wood panelled dining room - good service and well presented food. The front of the hotel has large doors opening out onto the square and it was pleasant just to sit there with a drink and watch the world go by. Our room with ensuite was clean and well stocked.
Avaliou em 24 de Fevereiro de 2020
Let me begin with the positive. First, the hotel lobby is incredible beautiful and the reception service is very professional. The common areas were clean and well-maintained.
One thing that should be noted is that you may or may not be placed at the sister hotel "Hotel Louvre". I'm sure it's a lovely place and we've enjoyed the restaurant there several times, but we selected to stay in Hotel VELASCO, not the Louvre and we chose Velasco because of its beautiful, colonial lobby which the Louvre does not have. We stood our ground and were placed in Velasco.
They kindly upgraded one of the rooms to a junior suite and we gave it to my parents. Their room was great and overlooked the street. My husband and my room was a tiny dungeon. It had zero windows that opened up to the outside, just the enclosed courtyard and the A/C unit leaked a lot of water onto the floor. Poor ventilation and all that moisture from the A/C and shower made staying there less than pleasant.
For the price and quality, I will not be staying here again and will not recommend others to stay here either.
Authentic beautifull hotel at a nice plaza
Avaliou em 3 de Fevereiro de 2020
Wonderfull hotel, good beds, good shower, nice staff, nice rooms, centred, secure parking, lovely city, friendly people, good food across the street in the other hotel. Book your room straight at the hotel or on their webside: doubleroom €40 a night including breakfast
Not suitable for people with walkingproblem, there is no elevator
When you are in thi sx beautiful friendly town and also like groovy bars and art, walk to the river on the right side of the bridge.... you will be mezmerized