Apenas são permitidos animais de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 34 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Not very comfortable
Lots of mosquitos, stove/oven not working properly. Stair loose, outside the building with loose handrail and missing first step, pretty dangerous. Hot water from shower sometimes works, sometimes you take a shower with cold water, even weather is cold in the mountain.
Dangerous stairs to climb up to room. Very dark and uninviting. Shower head a disaster and several lights did not function. Unfriendly staff. No WiFi although they tell you they have. Will never return to this particular place eve4
Bosque la Luna
The unit in the photo was only available for an extra charge. We stayed in an old unit over the office. Supplies were not good quality and minimum quantity. Frig froze everything. Clean newer bathroom. Large bedroom overlooking main road. Windows needed a good washing. No help was available to get luggage to room. Access to cabins was via a very very steep path. We chose not to stay there as it was too difficult to go up and down the path especially with luggage etc. and we are in good physical shape. The grounds were well kept and someone was working out there every day. Maid service every day was good. Staff were all pleasant. Limited hot water some mornings.
Worst hotel we have ever stayed at!
We were given a unit with a window that opened over the frontdesk area. We had to climb a steep and shaky metal-wood staircase to our room. The room was filthy, in disrepair, noisy and freezing with no heat (45-50F)....and we looked at garbage or staff working quarters from our tiny filthy terrace. We were told this was the only unit available. We would have gone somewhere else that night despite the fact that we had paid for an entire week. We moved out as soon as we could find other acvomodations on a holiday week-end in this remote mountain town.
Bosque La Luna
Unfortunately the unit we stayed in (Cedar) had a leak in the master bedroom and bathroom that had not been addressed for some time. The entire unit smelled musty and damp, the master bath had a fair amount of mold on the ceiling and the bedroom had a perpetual wet spot on one of the walls. During one very long and steady rain, the leak became so bad that in actually began to rain in the master bedroom and we had to move the bed and other furniture to keep it from getting drenched. The kitchen also had a rotting smell to it but we could not pinpoint the issue. On our last night they finally had someone get on the roof and lay down plastic to stop the leaks. We had the opportunity to look into some of the other units and they did not seem to have the issues ours had. That being said, the management never offered us a discount or any other offer for having to stay in a sub-par unit.