Informações do estabelecimento
Saída até: 11:00
Av Camarón Sábalo 777, Zona Dorada, 82110 Mazatlán, Sin., Mexico - Mazatlán, Sinaloa - México - 82110
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 15 de setembro de 2022
The hotel is in a great location across the street from the ocean/beach. It’s within walking distance to many shops, restaurants, attractions and park squares. Check-in staff is fluent in English. If the other staff don’t speak English, then they are “fluent” in Google Translate. All staff are friendly and eager to please. Breakfast is very good. Daily there is a nice variety of food and beverages. You can also get dinners and drinks and then eat/drink them on the roof. The roof pool is very nice and there is a 360-degree view of the area. The hotel is kept clean and welcoming. Guest rooms are very nice and a bottle of water is provided daily. The reasons for not giving them 5 stars are that their website states they provide airport transportation. They do not. While there the pool needed maintenance and had to be closed the last couple of days of my trip. We could have used the pool at their other location but it was not within walking distance and they would not provide transportation. Also, It was odd that there were only Spanish speaking television stations. In other countries I have stayed the hotel usually provides at least one English speaking station. I would gladly stay here again!
restaurant and staff
Avaliou em 8 de julho de 2021
this place ist samal compare to another but big in courtesy food and the swiming pool was great th breakfast its included superb omeletes chilaquiles beans all the food was great the drinks by the pool my wife love the margaritas we also have dinner the mmilanesas con papas and the carne azaada so good and the servers incledible service combine with the front desk
Avaliou em 16 de maio de 2021
It was a great experience and location also a magnificent customer service all employees were very helpful. Rooms and facilities were very nice and clean. It will be a good upgrade if they have pack and play for babies and at least one wheelchair for emergencies. But in general FANTASTIC experience, thank you Best Western Mazatlán!
WINTER REVIEW/STAY--54 degrees Fahrenheit tonight and NO HEAT
Avaliou em 13 de janeiro de 2021
It's January 13, cold in the room, and there is NO HEAT. It's going down to 54 degrees F tonight. No heat and no space heaters available. Rooms are nice enough--small, no microwaves or refrigerators--but appear clean, and the staff is very nice, but we're freezing! Kind of cancels out the good. Except for the no microwave and refrigerator, it would probably be fine in the summer if you're not staying long. Rooms are too small for a long stay. Someone described this as a businessman's hotel. I would agree. Internet is good.
Avaliou em 20 de janeiro de 2020
Please do not get a massage here. My mom and I had a double massage here together a few weeks ago. Our masseuse’s were unprofessional and inexperienced. It was basically a lotion application and it was very intrusive and completely inappropriate. We have both sent letters to corporate headquarters explaining in detail our terrible experience; we still waiting to hear back.