Número máximo de animais de estimação por quarto 2.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 511 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Great rooms and friendly service. The breakfast was just perfect. Rooms were clean, quiet and the bed was comfortable. Front desk staff were professional and courteous. I was able to check in early and, do to circumstances beyond my control, I was able to check out a day early with no additional fees.
Service was amazing and everyone of the front desk associates was amazing , especially the older lady and angel . I will be recommending this hotel to everyone I know . Thanks you for also making sure I was able to check in after I was a bit late for my reservation
Spectacular customer service
I would like to express my highest gratitude to the person who provide me with outstanding customer service, Angel Cardona assisted me with obtaining a room very quickly and proficiently. He made me feel welcome the minute I walked through the door, I knew at that moment this was a place I was willing to lay my head down. Spectacular customer service from Angel and I would highly recommend other employees to follow in his foot steps how he carries himself and speaks to others that kind of customer service is extremely rare especially during these hard economic times in the U.S.
As always service was great! Very clean, and good safe plan for Covid-19. I forgot my jewelry in my room and called next day and they had saved it for me. Great and honest employees. This is my hotel of preference when I'm in McAllen!!
Very pleasant service. My room was clean, and fresh. I will definitely recommend this hotel to anyone. They were able to drive me to the airport when I was leaving. They checked me in at 11 since I just got out of surgery so I could rest. And they very accommodating to my needs.