Localização Do Estabelecimento
Com uma estadia Extended Stay America - Memphis - Cordova em Cordova, ficará a 10 minutos de carro de Wolfchase Galleria e de Cordova Country Club. Este hotel está a 21,1 km (13,1 mi) de University of Memphis e a 23,8 km (14,8 mi) de Memphis Zoo. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo.
- Bellevue Baptist Church - 3,6 km/2,2 mi
- Cordova Country Club - 3,8 km/2,3 mi
- Cordova Community Center - 3,8 km/2,3 mi
- Wolfchase Galleria - 3,9 km/2,5 mi
- Saint Francis Hospital-Bartlett - 4,9 km/3,1 mi
- Methodist Le Bonheur Healthcare - 7,9 km/4,9 mi
- Battlefront Lasertag and Paintball - 9 km/5,6 mi
- Davies Manor Plantation - 9,1 km/5,6 mi
- Golf and Games Family Park - 9,4 km/5,8 mi
- Posto de Turismo de Shelby Farms - 9,5 km/5,9 mi
- Methodist Le Bonheur Germantown Hospital - 9,8 km/6,1 mi Ópera de Memphis - 10,1 km/6,3 mi
- Cameron Brown Park - 10,7 km/6,7 mi
- Baptist Memorial Restorative Care Hospital - 11 km/6,8 mi
- Baptist Memorial Hospital - 11,1 km/6,9 mi .O aeroporto preferencial para Extended Stay America - Memphis - Cordova é o de Aeroporto Internacional de Memphis (MEM) - 32,3 km/20 mi.
Quartos
Os 72 quartos climatizados oferecem uma cozinha com um frigorífico e um fogão, se quiser preparar os seus pratos favoritos. Ao final do dia, assista a uma seleção de canais por cabo no seu televisor de ecrã plano de 32 polegadas. A internet sem fios grátis permite- lhe ficar sempre contactável. As comodidades incluem ainda um telefone, além de uma mesa de escritório e de um micro-ondas.
Negócios, Outras Comodidades
As principais comodidades incluem uma lavandaria, um cofre na receção e elevador.
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Super Clean, Friendly Staff
As a travel nurse, I have stayed at some sketchy places. This was quite a treat. Room was clean, extra linens were provided and amenities were as I expected during a pandemic. Staff informed me that I could change out my linens daily if I wished by bringing to the front desk, and cleaning services for long term stay (I will be here 13 weeks) would be bi-weekly. Fridge was cold (i had to adjust it down so the guacamole didn't freeze!), there were a few hangers in the large closet and kitchen pans were available. (I will bring my own - they were Teflon). All staff and guests were wearing face masks and the staff cleaned the lobby to a shine. There is ample off street parking. I was able to park so that my car was below my 2nd floor window. GPS was confused about directions: I was directed to drive through a barrier wall. Lots of restaurants, grocery choices, gyms and Starbucks are close to facility. 2nd floor offers safe window opening, although there was no screen on the window. Good value for the cost. I joined ESA Perks because of a sister facility that I stayed at in Memphis last year. I was not disappointed.
Cordova Flophouse
My wife and I needed a room for the night while our power was out at our house. We thought this place would be good since we knew the area pretty well. When we got there, people were just loitering in the parking lot, graffiti was on the walls, garbage in the parking lot - it was scary looking. We had already booked the room online and decided we would still stay. Once in the office, I had to wait for the clerk to show up, it seems he was one of the loiterers we had seen in the back parking lot. He seemed dirty. His shirt was dirty and un-tucked and his fingernails were long and dirty as well. Normally not that big a deal, but with the pandemic going on, it's not what you want to see. He gave us our room key-card and we went to our room on the 3rd floor. The place just got worse as we saw discarded rib bones in he hall along with other trash. We got to room 323, wife used the key to open the door to find the TV was on, ironing board was out with the iron on it, the bathroom light was on and the bed was unmade. Apparently, we were in someone else's room. Now, we're really scared and thinking we need to leave before we get shot. We went to the clerk again and told we just want our money back. If he could give us the wrong key to someone else's room, we had every reason to believe they could give someone the key to our room. With this and the fact that the entire place is so filthy during a pandemic, we knew it wasn't safe to be here. The clerk did some stuff on the computer and said we were good to go. I asked for a receipt and he turned the screen toward me. With his limited knowledge of his job, I figured I better just take a photo of the screen which I did. We went back to our dark home where I called Ext. Stay headquarters and was told he had not cancelled the reservation and we were still be charged. What a shock! We tried calling the hotel, but they would not answer the phone. We called Booking.com whom we had booked the room. They too tried to call the hotel and got no answer. At this point we are still trying to get our $78 back for our 5 minute visit to a Cordova flophouse.
Worse than I expected
The staff were actually very friendly, however, that couldn't make up for the dumpy facility. I had to take my daughter to a school event in Bartlett early in the morning, so I wanted a bare-bones place to crash. We had a queen-bed room (#325). Having read the reviews, I wasn't expecting perfection, but I was, quite honestly, grossed out by the room. The sheets were scratchy, the furniture literally falling apart, the towels stained, and the bass from the nightclub next door annoying. I would NOT stay here again. Very disappointed.
TERRIBLE
If you can stay ANYWHERE ELSE, Do that. This hotel was horrible. Checked in for Thanksgiving weekend, the kitchen trash was overflowing, the bathroom trash had baby diapers in it. Called the front desk THREE times to get the room cleaned and they did not, which also leads me to believe they didnt even change the bed linens after the guest before me. I ended up having to put the trash in the hallway. Didnt get the towels i asked for... Just... ugh. never again.
Be Informed Before You Book This Hotel
I was a long-term business guest at the Extended Stay America Memphis-Cordova until I checked out on Tuesday, November 5, 2019. I checked out after the new Front Desk Clerk, Sheronda, told me that recently the hotel kept a dog for four days in the Front Desk office after a guest had been evicted. She then showed me pictures of a medium-sized golden-colored dog in the office area where linens, dishes, etc. are housed. She also told me that other guests in one room had recently been arrested by DEA agents because they were selling drugs. She then proceeded to tell me that one of the staff had been caught going into the room of the men who were arrested for selling drugs after her shift ended. On Sunday, November 3rd, I met with the new General Manager, Mr. Robinson, and I told him what Sheronda had told me. He confirmed that there was a dog that was kept in the Front Desk Office; there was a drug dealing arrest at the hotel; and, a staff member was visiting this room. Me. Robinson also told me that the hotel advertises on Craigslist which I was unaware of. I checked the listing: post id listing number - 7012847504, and it included language about no credit checks or leases required. I informed the GM that I would be ending my reservation and checking out of the hotel on November 5th because I no longer felt safe at the hotel. We discussed my final balance due at check out. On Tuesday, when I attempted to check out with Sheronda, the final balance due was higher than the one that the GM told me and showed me on Sunday. Mr. Robinson was not there, so I reached out to him electronically. He told me that the amount was the amount he quoted, but it was not. On Sunday, he showed me the final amount, and I wrote it down. Sheronda spoke to the District Manager, Mr. Matthews, who agreed with Mr. Robinson, that the inflated amount was correct. After more than 30 minutes, the District Manager told Sheronda to correct my final bill. Then, Sheronda printed out a final bill that showed that I still owed $466.44. It took her another 15-20 minutes and one of numerous phone calls to Hotel Keys to walk her through the process to finally print a folio that showed a zero balance owing and a receipt for my credit card payment. Sheronda was extremely rude and disrespectful towards me during this entire ordeal and did not apologize for my inconvenience. I telephoned a complaint to Extended Stay America Guest Services, and I also emailed Ms. Currie, Guest Relations Manager, and asked her to forward my complaint to Tim, the Regional Vice President. Be informed before you book this hotel.