Não se aceitam animais de estimação ou de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 1230 avaliações
Pontuação dos viajantes
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Resumo das pontuações
Viagem essencialmente de negócios, mas que devido á boa localização do hotel permitiu tambem óptimos momentos de lazer e bons passeios. As praias em redor de Manila são "proíbidas" pela poluição, mas a apenas 1:15 H otem locais de rara beleza e tranquilidade.
Truly 48 remarkable days to remember!
When ECQ started in Luzon our company provided us near site accommodation and truly Acacia Hotel is the place to be! I would never forget my 48 days of stay in the hotel. The staffs are very nice. Despite of the lack of manpower due to skeletal workforce they still manage to attend to our needs. Special mention to the room attendants Darwin and Sheila. Truly those two deserve a pat on their shoulders for a very remarkable service we received from them. Indeed what they did is a remarkable job that truly reminds us on our stay in Acacia Hotel. I’m just immensely grateful to Acacia management and to Darwin and Sheila (my apologies I forgot their last names). Karlo Domo Stayed from March 17, 2020 - May 1, 2020 Room 915
Good that can be better
My wife and i chose Acacia for our wedding reception. My review is somewhat mixed so i'll put the pro's and con's. We got a total of 8 rooms. Pro's 1. Most of the staff are attentive and accommodating 2. Most front desk staff are superb in handling requests, concerns. I forgot the name of the front desk lady that assisted us but kudos to her she made our stay comfortable! 3. The wife and i extended our stay and the management was kind enough to offer us a suite room for the same price of the deluxe room which we appreciate. 4. Amenities are well maintained 5. Guards, parking attendant, front desk staff etc all were superb! Con's 1. Captain waiter is not attentive. The organizers and our guest repeatedly gave basic instructions during mean time to open the wine bottles but unfortunately the bottles became a display it was only opened at the end of the program which was weird 2. Event/banquet staff needs improvement. Most of the time doesn't answer inquiries, cannot be reached and lacks a little bit of personal touch. 3. Unfortunately during our stay on of our guest lost CASH while the room was being cleaned. Hotel staff tried to help but was blaming our guest. Regardless of whatever amount or other valuables our guest leaves at their hotel room it shouldn't get lost and the hotel has to take responsibility for it. One of the front desk staff even guaranteed that they'll give an extensive report regarding the incident and offer a solution but no avail. It was suppose to be 5 star review but with the way they handled the incident with our guest it was rather disappointing.
Commendations for Housekeeping
Good Day. I would like to commend Room Attendant Mr. Darwin, for his extra carenin keeping our room clean and treating us in a very nice way. He really attends our need and he is really hospitable in providing his service. I recommend Darwin as the best room attendant for future guest of Acacia Hotel Manila. Thank you for assisting us and for being Awesome person. We stayed here during ECQ, Thank you Acacia Hotel Manila for the Great Experienced and Seevice. Deserve a Thank you, to his/her Supervisor to trained your staff wll. For me this hotel is not 5-star hotel or so, but the atmosphere is so special that it really felt like home to me.
I Love Acacia Hotel
I love Acacia Hotel. We got 7 rooms from January 20-22,2020. The Window Glass Panel is just a few feet from the floor, giving a very nice view of the Corporate City. We slept with the curtains open, so, we can see the bright sky when we wake -up. Buffet Breakfast was okey. McDonalds is just across the hotel. We enjoyed our walk to Festival Mall and it was really safe. Staff were nice. I will surely go back.