Não se aceitam animais de estimação.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 88 avaliações
Pontuação dos viajantes
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Resumo das pontuações
Hum hotel que tem uma área boa de convivência, com dois restaurantes tudo muito agradável. Quarto não achei tão grande, tem lavanderia automática. Café da manhã bem gostoso. Não gostei muito do banheiro
Um ótimo hotel!!!
O Hotel Araiza Calafia é muito bom. Os quartos são amplos, possui uma área de lazer com piscina. Dispõe de 3 ambientes para comer. Possui também uma lacanderia à disposição dos hóspedes. Foi muito bom ficar neste hotel. Os funcionários são super atenciosos. Ótima opção!
Good for the price .
It's not super expensive and it's not super extravagant. It's a nice hotel with the basic amenities I thought I upgraded my double-bed room to the premium but when comparing photos online it seems like I definitely got the basic. I never brought this up to the staff as I didnt realize it until I left this review. I'd book again for the price it's a fair value.
A horrible experience in customer service
Here is a story about bad service. Requested 1st floor room for my elderly mother. Got there didn’t have it. AC didn’t work. Called service, to fix it. The guy didn’t do much except clean the filter. Didn’t work. In the morning, shower was clogged. Called service, I needed to leave in 15 come soon. They promised 5 mins. It took them 30 minutes. Went to front desk, explained my problems and asked to talk to the person in charge. They said “we will notify him”. I went to the buffet came back and the front desk lady said she hadn’t share my concerns with the manager. What??? Avoid it like the plague. Never coming back!! Person supposedly in charge: Israel Loza Stayed night of June 30, 2018
Thank God we only booked for 1 night through Expedia we were here for the weekend for my Grandmothers funeral with my family we booked a total of 4 rooms but after the issues we checked out the next morning and went to another hotel. Pros: Staff was nice, hotel was safe, hotel bar and restaurant was nice as there is an option of breakfast buffet food was good. Negative: It was 110 degrees and the AC didn’t work, we were told all rooms were booked no other available rooms. We were all extremely tired after and didn’t sleep with the heat. When I called maintenance in the morning he came and looked it First he said it wasn’t installed right then he said it needed more Freon and taking off the cover he discovered it was frozen over we were told he would come back shortly no later than an hour and he never returned. We also found a bloodstain on the sheet by the foot of the bed As I was checking out I brought this to the front desk representative’s attention and all she said she would let management know we weren’t offered a discount or any type of compensation. Another issue : when showering the shower drained extremely slow and water pooled up quickly as you shower which ended up going all over the floor. The other rooms our family stayed in mention they had very low water pressure from the shower head and some slow draining. Lastly if your concerned of bugs the doors all have gaps around the top and bottom of the door frames so they can easily get in we had a put a towel down. I Wouldn’t recommend staying only if you had a choice. Other family members stayed at Fiesta Inn and didn’t have any issues. We were extremely tired as it was and still were able to feel comfortable and get rest.