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Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 98 avaliações
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Muito bom staff
Pessoal todo do staff e' 100%,todos muito atenciosos, principalmente na recepcao. Localizacao previlegiada para quem vai a negocios e gosta de compras. O hotel fica dentro do estacionamento do shopping Great Mall, possiblitando ir as compras e a boas opcoes de restaurantes a pe'.
Nice business hotel with reasonable pricing, but in noisy area.
I've stayed at many TownePlace Suites across the country and this is pleasant, clean and for Silicon Valley, affordable. The rooms and amenities are standard fare and comfortable. The mall next door provides shopping opportunities and there is an Olive Garden and Outback Steakhouse, along with a McDonalds within walking distance. This kitchen is nice with full amenities sized for the room you book. Stove, oven, dishwasher, fridge, microwave, all clean in relatively new. Bathroom is spacious even in the small studio rooms and the show head is high which is great for tall folks like me. Two things make me think twice before staying here again. 1. The wifi performance is abysmal, especially for being in a Tech area. My phone has over twice the speed that this hotel has. See my FAST.COM pic. The hotel is undergoing upgrading their access points, but if they do not upgrade their Internet bandwidth service, it will be a waste of time & money. It will only mean more people will have better access to the same size pipe to the Net. 2. NOISE. My room was facing the mall. Car noise racing up and down the mall street during the day and evening. Worse is the train blowing their whistle at 2:45 AM multiple mornings followed by trash pickup at 5:00 AM and the constant beeping of the trucks backup alarm, again multiple mornings. I don't know if the other side of the building or the other building is better, but at least you've been warned. I recommend ear plugs.
Stayed here one night with family of four in a 2 bedroom 1 bath room. Living room had a pullout sofa so our two young adults could have their own bed. Room was typical of townplace suites. Clean, contemporary with a full kitchen, and free parking. Located right across from the Great Mall shopping area. Pleasantly surpised to see extra bath towels waiting for us in the room as I had requested in my reservation. This is the third time staying here and have enjoyed all of our stays. Would return when in the area.
This property is pretty good. It looks well maintained. The front desk staff was very helpful. Easy check in. Our room is pretty clean. Decent size kitchen, decent size bathroom. We stayed in 3rd floor. Bed is comfortable. My kids enjoyed swimming in the pool. Breakfast has limited selection. Overall I would stay here again.
best part about this one is the location. right next to great mall. Lot of options to eat and shop. Rooms are OK. i found hotel lobby to be cramped but it was OK. Breakfast place definitely needs improvement in terms of size and options to eat. for an hotel of ~80 room, breakfast place can accommodate 12-15 people max. it get crowded in the morning