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Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 38 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Bad!!! Bad!!!! Bad!!!!!
There are so many things that make me regret booking this place, but the main reason is the unattentive lady at the reception. The beds are totally hard, when you sit or lay on it feels like a piece of concret instead of a mattress and for us tourists that spend all day walking around, we need a good bed to rest and this guest house can’t provide one. When I asked the lady to change rooms because of the hard bed, she said they are all the same and the only different bed would be available in 5 days, when I’m not in there anymore. When I asked about the tv remote that wasn’t working, she said she was going to do something about it but has never done anything. The worst situation happened one early morning when the tour I booked didn’t show up and I asked her if she could call them to know what was going on, I pointed to the two telephone sets but she replied they couldn’t make calls. I asked her if she had another phone I could use, but apart from not being helpful, she lied. Twice. First when she said she didn’t have a phone with her, and second when, few minutes later, she said she had called the tour company and they were on their way to the guest house. I waited and waited and nothing, so I decided to go to a shop nearby and buy a sim card. I called the tour company and they said they forgot to pick me up, proving that she lied when she said she called them. If I had believed in that evil woman, I would have been waiting the whole day at the guest house! Very poor service, that lady is not willing to help the customers, which is her duty as an owner of a place that offer a service! In my five days at this place, I didn’t have a room service, unfortunately I just noticed the small piece of paper whith a message “room service at request” on my last day, so no rubbish collected, no new rolls of toilet paper, no cleaning. I checked out one day before I suppose to and I haven’t been asked why or how was my stay, the lady couldn’t be bother! Don’t spend your money in a place where you won’t feel welcome and you can’t have any help when you most need it. Chiang Mai has zillions of hotels, guest houses, hostels.. it won’t be hard to find a good place to stay.
Dirty, old, depressing and uncomfortable.
This guest house does not get much love from its owners. Floors are clean enough, but it's old, moldy, dirty, full of old spiderwebs and spiders (probably dead ones but still). Bed is extremely uncomfortable, feels like sleeping on bricks, I couldn't sleep properly for 3 nights. You get a hard pillow and a blanket to sleep in. The fan fell apart when I arrived when I was shown how to use it, it didn't get fixed. No view from "windows". Old broken furniture. It was very hard to find someone who worked there when I needed them. Didn't get fresh towel in 4 days, and I only got 1 when I arrived. I actually checked out one day before I had planned, because I got depressed staying there. I didn't see any of the breakfast which was on a poster outside the guest house, I ate at the restaurant on the other side of the street which I recommend :) What was good about this place: Warm shower with good pressure, fridge and location :) The lady working there was informative.
The pictures online are very misleading!! We came during the cold season and we were so uncomfortable, to hot! The bed was like sleeping on bricks. We never saw any staff, except the lady who checked us in and she wasn’t the friendliest from the start. We stayed 3 days and never got our room clean, no new towels ever. We would have asked but the one lady we never saw but twice. I wouldn’t stay here again for free! Do not waste your time or money! The only positive was location!!
Great Place and great Price.
Rooms with own Bathroom,hot Shower,seperate Sink next to the Bathroom,comfy bed,Fridge and Tv. Friendly and helpfull staff. The Location is in a quite Location in old Town next to a Temple. Seven Eleven and a Water Refill Station is just around the Corner.
Clean but poor service
Clean guesthouse. However, the staff were not good. There was never anyone at reception when we needed them. We waited 1 hour and 10 minutes for them to come so that we could get bug spray as there was a lot of ants in our room. The lady finally came back and she apologized and said she would come to our room with bug spray. A man came, he entered our room. He was very grumpy and rude, he didn’t say anything to us and he wouldn’t answer our questions. The bug spray ran out and he left the room, we assumed he was going to get more. We went to reception to check for him but he was gone. They also have photocopies of guest passports in the reception for everyone to see as they use them as signs.