Baseado em 636 avaliação
Selecione a data da sua viagem
Informações do estabelecimento
Perto da cidade de Swansea, este hotel está situado na junção 43 da auto- estrada M4. O hotel goza de fácil acesso a várias atrações, tais como as grutas de Dan-Yr-Ogof, o Parque Nacional Brecon Beacon, ou a espetacular Gower Coast. O aeroporto de Cardiff fica a 58 km. O hotel conta com receção 24 horas, WIFI, bar e serviço de lavandaria.
Saída até: 11:00
Comodidades do estabelecimento
Comida / BebidaRestaurante
Comodidades / Instalações para negóciosSalas de Reuniões
Serviços de recepçãoDepósito de bagagens
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Comfortable and great customer service
Avaliou em 11 de outubro de 2021
Found the customer service excellent, friendly and helpful. The lady who checked us in was very welcoming, All the staff were very happy to be professional service providers. I felt very at home thanks to this happy team and they should be proud of their hard work to make every guest feel important when entering their establishment. Well done all involved.
Great for a few nights stay
Avaliou em 26 de setembro de 2021
Stayed here for 3 nights while visiting the area. Usual HIE rooms all kept spotlessly clean by housekeeping. Comfy bed, pleasant breakfast ......all you need. Staff were friendly and welcoming. Would stay again if in area.
Not dog friendly as advertised
Avaliou em 6 de agosto de 2021
But if a theme looking at other reviews … Booked a dog friendly hotel .. only to get to hotel and made to feel very unwelcome dogs are basically not allowed anywhere in the hotel bar the dog friendly room you book … you can’t even have a drink in the bar with the dog ! We were Offered a seat outside ! The staff were patronising and not helpful - they didn’t even offer to move a seat and a table out of the area … Do not book this hotel if you want dog friendly it is not !
Would not honour booking
Avaliou em 4 de agosto de 2021
My colleague made a booking for me and advised reception I was bringing a dog. When I arrived they would not honour the booking, due to dogs. We had followed the instructions on the booking form, as stated by advising hotel in advance, at reception. Duty manager was quite happy to throw a vulnerable person out with nowhere to go. He even gave me the complaint number and told me it would be ignored. The place was full of dogs passing reception. If the staff are happy to not honour a booking and leave you no where to stay, then they should not be in this industry.
Wont be going back
Avaliou em 25 de julho de 2021
For the price that we paid (£142.00 for the night) we expected to at least have an air-conditioned room. It was stifling hot and the window could only open a few inches. We had to leave the curtain open to get a breath of fresh air, but then we had the noise from the road and the light from the street lamp shining in the room all night. Breakfast was like a train station... we were given 30 minute to eat the continental meal and vacate... We definitely wont be going back there