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Avaliou em 24 de Maio de 2021
Room was very clean and comfortable. Staff and manager were very friendly. Questions and information requested were given and very helpful. It was a very pleasant stay and restful hotel. Also, liked the location.
Stay away !! Very rude manager !!
Avaliou em 19 de Maio de 2021
only one thing was good here and it was the lady who received us , she was very friendly ... apart from that terrible service, noisy employees, rude manager, terrible housekeeping, I did not feel safe in this place, please stay away
Avaliou em 18 de Abril de 2021
it was a horrible stay n the staff was high. i was there for vacation . no breakfast, no working sockets, transgender worker arugged with my girl friend while chasing another guest to fuss with him. they didn’t have clean bedding . we had to walk across driveway and wash clothes because there machines were broken
Worst hotel exp in 30 years!
Avaliou em 9 de Abril de 2021
Before booking reservation a month ago, I called the HOTEL (not reservations) and asked about breakfast (website said full hot breakfast with eggs and sausage and coffee). Was told they still provide full hot breakfast and coffee.
1. On check in, I was told there is no breakfast of any kind and no coffee in lobby.
2. Clerk said they provide coffee in the room, but there was no coffee in my room.
3. I went back to the front and got coffee at front desk, but when I opened it there were no coffee filters. We made coffee using paper towels for filters.
4. Tried to call the front desk, but the phone in my room did not work.
5. Complained at front desk, and clerk told me “Management said ‘guests can go to Waffle House.’”
6. (Went to Waffle House, and they were not allowing dine-in.)
7. The luggage carts were falling apart.
8. In the mini frig, the freezer was so full of frost that it was completely unusable.
9. The washcloths in my room were stained and looked dirty.
10. The bathroom smelled like fresh cigarette smoke.
11. The exhaust blower in my bathroom did not work.
12. The carpet was so sticky and dirty, the bottom of my slippers got stained and nasty.
13. The switches on the lamp did not work, and I had to crawl under desk to unplug the lamp to turn the light off. (As you can imagine, under the desk was not clean.)
14. The lampshade was badly torn.
15. The window curtain was badly torn.
16. THE LAST STRAW - The following morning, there was NO hot water at 9am in the hotel.
17. I went to front desk to complain, but clerk was not receptive. I told her we were unhappy and had many issues with the hotel, beginning with getting incorrect information about breakfast and coffee. She said we were told AT CHECK IN there is no breakfast or coffee, and there hasn’t been for a year! I said the website says full breakfast, my reservation says full breakfast and the receipt when I paid for the room says full breakfast. Her response was to say that we didn’t have to check in. I said we were checking out and wanted a full refund, and she got more challenging and defensive, saying we should have complained. I said I am here now complaining about not being about to shower and you have no solution, just as there was no solution for my other complaints. She took my number and said the manager would call me. (To date I have had no contact from the hotel.)
18. While we were packing to leave, one of the people from the front desk used a master key and came into my room, without even knocking.
Easy to get to
Avaliou em 13 de Março de 2021
The hotel was clean, but needs some updates done. Room was clean, bit the cover had worn out holes in them. The people were very nice. Easy to get to and has a Chili's next door and a Waffle House too.