Localização Do Estabelecimento
Com uma estadia Comfort Inn Lundys Lane em Niagara Falls, ficará a alguns passos de Lundy's Lane e a 5 minuto(s) de carro de Fallsview Casino. Este hotel de spa está a 3,9 km (2,4 mi) de Skylon Tower e a 4,2 km (2,6 mi) de Clifton Hill. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo.
- Lundy's Lane \- 0,1 km/0,1 mi
- Canada One Factory Outlets - 0,4 km/0,2 mi
- Waves Indoor Waterpark - 1,5 km/1 mi
- Niagara Falls History Museum - 2,5 km/1,6 mi
- Niagara Square Shopping Centre - 3 km/1,8 mi
- Desfiladeiro do Niágara - 3,4 km/2,1 mi
- Greg Frewin Theatre - 3,6 km/2,3 mi
- IMAX Theatre Niagara Falls - 3,7 km/2,3 mi
- Fallsview Casino - 3,7 km/2,3 mi
- Roda Gigante do Niagara - 3,9 km/2,4 mi
- Ripley's Believe it or Not - 3,9 km/2,4 mi
- Dinosaur Adventure Golf - 3,9 km/2,4 mi
- Louis Tussauds Waxworks - 3,9 km/2,4 mi
- Crystal Caves - 3,9 km/2,4 mi
- Clifton Hill - 4 km/2,5 mi .Os aeroportos mais próximos são: Buffalo, Nova York (BUF-Aeroporto Internacional de Buffalo - Niagara) - 50,1 km/31,1 mi
- Niagara Falls, Nova York (IAG-Aeroporto Internacional de Niagara Falls) - 21,3 km/13,2 mi .
Quartos
Os 149 com mobília individualizada farão com que se sinta em casa. O acesso à internet sem fios grátis permite-lhe ficar sempre em contacto. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda uma mesa de escritório e jornais grátis nos dias úteis, além de um telefone com chamadas locais grátis.
Refeições
Recarregue baterias no restaurante IHOP dComfort Inn Lundys Lane.
Negócios, Outras Comodidades
As principais comodidades incluem jornais grátis no lobby, uma receção aberta 24 horas e armazenamento de bagagem. Planeia um evento em Niagara Falls? Este hotel dispõe de uma área total de 108 metros quadrados para eventos, onde se incluem uma sala de reuniões. Há estacionamento grátis no local.
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HORRIFIC CUSTOMER SERVICE, STAFF DO NOT PRIORITIZE SAFETY OF GUESTS
I am writing this review to share the horrible experience I had with this establishment, hoping that this never happens to another guest. Last weekend, I was looking forward to using a gift voucher I had been gifted a few months prior to stay at the Comfort Inn. This voucher had no indication of how many people were to be accepted staying in the room, but stated there were 2 Queen beds which seems to indicate more than one couple. (I have attached a photo of the voucher) Upon checking in, the unenthused desk concierge failed to acknowledge or greet us with a kind welcome. I approached the concierge, told him we were checking in and presented the gift voucher. He asked how many people and I told him 4 (my sister and our boyfriends) he claimed that they are usually used for one couple but because it was not stated on the voucher he would allow us to keep our room booked for the four of us. After checking in we went for dinner and drinks, and came back to the hotel later in the evening. My sisters boyfriend had come back to the hotel earlier than us, so upon our return to the property it was myself, my boyfriend and my sister. There was a different concierge at the desk upon our return, who immediately stopped us at the door and asked where we were going. We explained that we had a room booked and the previous desk concierge allowed 4 of us to the room. He then proceeded to harshly accuse us of not knowing the rules and told my boyfriend he could not stay in the room. It was 3am, our phones were almost dead and we had all been drinking. He would not let my boyfriend explain a word and told him he had 5 minutes to gather his things and leave. Keep in mind, due to COVID the hotel was basically empty so I am not sure why this was such a big problem. If these were truly the rules we should not have been able to check in as 4 to begin with. “Changing your mind” at 3am and leaving a guest with nowhere to stay is completely unacceptable. Working at a hotel myself this would have never been handled in this manner and in such a rude way. (This took place the night of Saturday July 25th with whoever was working the overnight shift that night, he claims his name was Tom but I am not sure if that is true). I was absolutely shocked by the lack of professionalism, basic etiquette and compassion from the desk concierge. All guests should be able to leave the hotel when they please, relax and enjoy their night without worrying about a place to stay upon return. I am beyond grateful a friend was able to bring my boyfriend home safely, however if he wasn’t available I’m afraid to think of what could have happened to him. I felt extremely unsafe as the desk concierge prioritized a false policy over a guest’s safety. I can only hope that this does not happen to another guest in the future and expect management to course correct and hopefully retrain their employees in customer service.
A clean hotel with nice pool and hot tub but little gratuities
Comfort Inn hotels are always very good and this one was no exception. I mistook the advertisement that said continental breakfast was included. There is free coffee and flavored water but no breakfast. In Niagara the I-Hop restaurants are attached to many hotels and their breakfast prices are outrageous. For a family of four, the breakfast may exceed the room cost. The pool was a good temperature and allowed me to get some exercise. The hot tub was just the right temperature too. I thought the ad said there was a sauna, but it was closed permanently I suspect. The room was clean and the bathroom very nice. The bed was comfortable and the room temp was right on. This hotel is not walking distance to the Falls, but was close to the dinner theatre we were attending. A nice hotel but why no breakfast.
Good Deal
Good deal with Wagjag, nice clean room 2 queen beds, pool and hot tub, skip Ihop breakfast expensive but otherwise really good deal! Pool and hot tub, next to Canada one mall not too many shops left, lots of empty stores!
Don't Book Courtyard Rooms
We booked this hotel because we had to travel further to beat a snowstorm, and got the last room available. Upon arrival we were greeted pleasantly, and given the keys. When we opened the door we were greeted with an overpowering smell of cigarette smoke, even though it was a non-smoking room. I was not happy, and didn't think I could tolerate it. My husband went back to the office, and the front desk staff tried their best to find us another room, but there weren't any available. The room had been nicely renovated, but the beds were still VERY old and uncomfortable with springs poking through, probably the original beds from when the hotel first opened. About an hour after we arrived I walked across the floor into a puddle of water outside the bathroom door near the sink. My first reaction was to look above me to the ceiling, since it was an odd place for water to pool. Nothing was dripping, so I traced the water into the bathroom from the toilet. The tank was leaking, and it was running through the tile grout and out of the bathroom. Since we knew there were no other rooms available we packed towels under the tank to stem the flow. A dangerous situation, since the water was about where I stood to blow dry my hair. The heater in the room was also ridiculously noisy. We could NOT have it on while we slept, so we froze during the night. I took a video of it to show the front desk when we checked out, and also pictures of the water. They were very apologetic, told me to contact the manager, and gave me his card. I was very pleased with how he handled the situation, and would have no problem staying here again, but NOT in the courtyard section.
BED BUGS
I stayed her with my family for a hockey tournament. The rooms were adequate for our needs. The staff was friendly and did allow our team to enjoy themselves in a board room in the basement which was nice. The pool was nice and overall the place was clean. It was dated but for the price great. ***The next day me and my family started breaking out in BED BUG BITES all over our bodies. I don’t care how cheap the rooms are, I will not return!! If you know this is a problem clean it up. Totally unacceptable. This is the first time I have experienced this and hopefully the last!