Informações do estabelecimento
Saída até: 11:00
900 Buffalo Avenue Niagara Falls New York 14303 USA - Niagara Falls, Nova Iorque - Estados Unidos - 14303
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Well-run well located Courtyard by Marriott
Avaliou em 12 de setembro de 2022
While the American town of Niagara Falls is a bit rundown and dominated by the casino, in addition to the obvious attraction of the falls, this is a clean, well-located and well run hotel. It is exactly what you expect from the brand with the added bonus of particularly large rooms. Courtyard can't get to 5 stars in my world but this is a solid 4-star experience.
Excellent stay, hard beds 😢
Avaliou em 1 de agosto de 2022
Very clean, loved our 3rd floor patio, loved having Starbucks inside, loved the staff everyone was so helpful and friendly, especially Loretta. My only negative is that the beds are horribly uncomfortable, we tossed and turned all night every night as we stayed for 3 days. Please invest in better beds. The area is kind of run down as a whole for the town, but this particular hotel met and exceeded our expectations as it appears to be one of the nicest available in town and very close to the attractions.
Would not stay here again.
Avaliou em 23 de julho de 2022
The first thing that we didn’t like was that the room was dirty & bathroom didn’t looked like it had been cleaned very well. While the staff was friendly most seemed not well trained for their function. Although the woman who checked us in was extremely helpful we saw her the next morning at the Bistro as the barista and she was efficient & trying her best to serve everyone. There should have been more qualified help. All in all very disappointed in the property. We did have a glass of Chardonnay one night & were shocked they were charging $20 per glass! We would not choose this location in the future based on our visit.
Worst managed franchise of Marriott
Avaliou em 18 de julho de 2022
I stayed at this hotel for 4 nights. Although the room was newly renovated, the overall service level of the front desk and bistro staff was most unprofessional. The room balcony was filthy with bugs, never cleaned. I reported this to hotel Manager who simply said “too many mosquitoes in Buffalo”. The food at the bistro was limited staffed by untrained and unprofessional staff. I requested to have the butter, which was frozen, to be melted a bit to which the staff responded to go do it yourself at the microwave. The bistro was shut down on a few days as the staff didn't show up for work.
Great stay and a nice spot for visiting the American Fall
Avaliou em 1 de maio de 2022
It is Sunday morning, the first day of May and a beautiful morning (at least for now) in Niagara Falls, NY, where we are staying at the Niagara Falls Courtyard. We arrived here last night after a six hour drive from Ann Arbor where we attended the University of Michigan graduation. We chose this hotel in part because it was approximately half way between Ann Arbor and our home in Albany plus it offered an opportunity to see the falls from a vantage point different from the Canadian side, where we typically stay when traveling between Michigan and New York. Having driven nearly 400 miles and arriving at 10:00 pm, we were very pleased to be welcomed by Chris who checked us in a personable, yet professional manner. Besides giving us our room keys, she gave us a quick overview of the hotel’s amenities, directed us to a luggage cart and then the elevator. This is the third Marriott property that we have stayed in during this trip and Chris’s welcome was by far the best we had received Also, when I asked about what seemed to be a hint of a chocolate scent in the entry way, she explained that the building used to be a Chocolate Factory. Maybe the gods were at play because I am a big fan of Chocolate Upon entry into our third floor room, we were first taken aback by its size but then realized that we had been staying in Residence Inns , whose suites are noticeably larger. Having said this, the room was perfect for the two if us, had a king size bed, a couch and sitting area, a desk, and even a small balcony. It was decorated in what I would call semi-modern and everything was clean and the bathroom had plenty of towels, etc. Besides Chocolate, I also am a fan of Marriott pillows and was pleased to see the bed had four pillows plus a backing to sit up against. Our one complaint was the lack of enough coffee packets (only two) and we had to go down to the lobby to purchase two Starbucks coffees which were excellent as was the service we received from Rachel. We then headed off to the Niagara Falls State Park, which was a relatively easy mile walk away. Overall, on a five point scale, I give the Niagara Falls Courtyard a rating of 4.5 I know this is long, but after checking in, I read some of the earlier reviews and we did not experience any of the problems mentioned in these. I hope that anyone who stays at this hotel has the same positive experience we have had.