Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel
Mais detalhes
1
Quarto standard, 1 cama King, banheira de hidromassagem
Máx. 3 adultos e 2 crianças
1
Quarto standard, 1 cama King, acessível (Comm Mobil Roll Shwr)
Máx. 3 adultos e 2 crianças
1
Quarto standard, 2 camas Queen
Máx. 5 adultos e 4 crianças
2
Suíte, 1 cama King e sofá-cama
Máx. 5 adultos e 4 crianças
1
Suíte, várias camas
Máx. 7 adultos e 6 crianças
1
Suíte, 2 camas Queen, acessível (Comm Mobil Tran Shwr)
Máx. 7 adultos e 6 crianças
2
Quarto standard, 1 cama King
Máx. 3 adultos e 2 crianças
1
Quarto standard
Máx. 2 adultos e 1 criança
1
Quarto standard, acessível (Comm Access)
Máx. 3 adultos e 2 crianças
Informações do estabelecimento
Saída até: 12:00
39675 W 12 Mile Road - Novi, Michigan - Estados Unidos - 48377
Comodidades do estabelecimento
Saída até: 12:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
62
Muito Bom
59
Bom
20
Razoável
10
Ruim
8
Perfil dos viajantes
Negócios
64
Romântica
19
Viagem a sós
7
Família
45
Viagem com amigos
8
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Ótimo hotel
Avaliou em 26 de janeiro de 2016
Ótimo hotel, limpo e organizado. Equipe muito simpática e um café da manhã delicioso. Toda tarde tem cookies frescos e quentinhos esperando por você na recepção. Ótima localização com fácil acesso para os principais pontos de Novi.
Cris P
Stay away
Avaliou em 1 de janeiro de 2023
Don't stay here! My husband and I are regular users of Holiday Inn Express and by far this place was an embarrassment to the company. We arrived to find a broken jar of salsa all over the lobby (glass and all) and no one doing anything about it though we stood in line for a good 10 minutes and mess still there an hour later when we came down though glass picked up. This morning leaving elevator covered in a purple spill of some kind that was dried all over the elevator floor.The room was old and broken down (cracked shower shelf, no USB plugs except on back of TV). You could also hear people and kids talking and yelling up and down our hallway and water rushing down the wall regularly ( not sure if flushing toilets or showers pipe behind our wall). Not to mention complimentary coffee station lights out and coffee empty. This location is definitely not up to the standards that we are used too and would never chose there again as rewards members. I should also mention that the front desk was not covered for most of our overnight stay. Someone there when we checked in and checked out but no one in between so don't check in later in the evening. There a ton of hotels in the area so avoid this one.
broomkid1
A 2-star hotel that needs some more work
Avaliou em 10 de novembro de 2022
We picked this hotel because it was close to where we needed to be, and we had read that it had been renovated within just the past year. While the lobby and common areas appeared relatively bright and fresh, our 3rd floor room looked like it had some hard use if it was renovated recently. The headboard on the bed was scuffed in several areas and the mattress sagged significantly down in one corner. The bed also creaked badly whenever someone got into it and felt like it might collapse in the middle of the night. When we first arrived in our room, the mirror on the wall of the bedroom was hanging from its mounting at a 30-degree angle. When we tried to fix it, the mountings came off the wall entirely and we had to set the mirror on the floor. It was odd that housekeeping did not note it to be fixed for repair before we checked in. The freezer in the refrigerator looked like it had not been defrosted in years and was basically unusable, with several inches of ice built up in it (see photo). Some of the TV channels also seemed have poor or spotty or reception. For some reason, both our room key cards repeatedly stopped working each day and had to be re-programmed. On the positive side, the front desk staff that we interacted with were all very nice and helpful. Complimentary hot breakfast was provided each morning in the lobby. It was nothing fancy but was typical for a 2 or 2-1/2-star hotel. But, with the deficiencies we encountered in our room, there are definitely better 2 and 3-star hotels within a couple miles of this one.
Kurt P
Everything clean and and new, close to 12 Oaks mall and highways
Avaliou em 24 de setembro de 2022
I saw some negative reviews and did not see any of the previous concerns here. Everything seems very new, even new carpet smell in the hallways. Our room was clean in the beds were super comfortable. I’ve stayed at a lot of Holiday Inn express hotels and this one is definitely a good choice. Breakfast was basic (scrambled eggs, sausage and Turkey sausage, biscuits, cinnamon rolls, breads/bagels, cereals, yogurt and pancake)—standard fare.
MicheleRiv
Wait till it’s renovated
Avaliou em 26 de dezembro de 2021
Can’t believe they call this a “brand new” hotel. It looks very worn, and hall carpets looked dirty. They are renovating—glad to see that. Maybe it will be a nice place eventually. Staff was good. But I was disappointed with our actual accommodations.
Sue T