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Avaliou em 23 de Fevereiro de 2017
Hotel bom, café da manhã bom, praticamente na areia, piscinas muito boas. O diferencial são os funcionários, muito atenciosos, prestativos profissionais. Ficamos num apto de frente para o mar muito agradável. Nossas camareiras, Rossio e Susana são de uma gentileza ímpar.
Avaliou em 7 de Abril de 2019
I had a wonderful time at this hotel. All the staff in every department are very kind & friendly.
I want to give a special Thanks for the wonderful service in the Rumba Resturant. The breakfast crew go above and beyond with excellent service, this includes Salvador, Jonathan, Julio, Gera, and Vero. The supper staff are equally superb. This includes Harold, Samuel, Edgar, & Gabriel.
Avaliou em 18 de Junho de 2018
This is a nice resort but there are no added restaurants. The food in the buffet was very good but a change would be nice. I don't think there are activities for kids. There is only one evening bar and no on site entertainment.
Another Great vacation at Sea Garden
Avaliou em 5 de Abril de 2017
This was my fifth vacation at Sea Garden, this year I was in a suite with my daughter and two grandsons both teenagers.
Over the years Sea Garden has made many improvements, free internet, big one!!
While we were there, new pillows were put in all rooms, they do listen and obviously read reviews and work on the issues.
The place is older property, but is immaculate every day they are busy painting cleaning
Weeding grounds are beautiful.
We bought the Breakfast coupons, the Buffett was great, variety, fresh, omelette station
where you could get anything made any way you wanted.
Roman the food and beverage manager was always asking if their was anything you wanted that was not there just ask and he would do his best to see it was added.
He even came round the pool asking if we were happy with food, drinks.
I like that you can walk out of hotel always find a chair at the pool and walk right onto the beach. The Joy Squad kept us entertained all day long with crafts games for all ages.
Check in went very smooth, Cecelia front desk manager always helpful, in fact they all did a great job. No long waits check out a breeze.
Buses right outside door as well as many great restaurants a short walk over to the Marina.
I expect to be back again next year it is my winter home away from home.
It would be nice if they brought back All Inclusive especially if you have teenagers or kids, or offered it as an option instead of Coupons.
There are things on this website that need updating I don't know who does that but a few things are incorrect like paying for internet. It is Free.
Anyway we had a wonderful time, and will certainly return.
Simple. Relaxing. Perfection.
Avaliou em 23 de Março de 2017
I am a frequent reviewer so started this trip with keeping a running list of things so report back. Here's what I found: We purchased this week long stay as part of a package deal on Expedia. When arriving at the hotel we were immediately greeted and check in process was easy. You are given bracelets that "beep" you into your room which was wonderful so we didn't have to carry room key cards around or worry about the magnet getting cleared. The rooms were very clean and simple. Our house keeper Silvia left little notes and did creative things with towels and curtains that made it a little extra special. The pool and swim up bar was never over crowded and there were enough chairs and umbrellas to go around. We ate breakfast in the on site restaurant which was always delicious. They have traditional Mexican breakfast as well as things for the less adventurous gringos. At the swim up bar, Julio was always helpful and smiling and went out of his way to make sure we were well taken care of. Cesar at the bar inside was also very professional and quick. We sat on the patio right out aide at night and could enjoy drinks while listening to the waves on the beach. We attended multiple water aerobics classes with Joanna and Tony and they were so good at making the workouts fun! Joanna was a sweet soul who upon a random and far fetched request, did everything she could and helped make it possible! Natalie taught a dance class that was fun mainly in part to getting to try out the different moves, I would say doing it in the shade could be a better plan for next time. The activities were not pushed on you and they were easy to join, making the groups feel more like a little community. The life guard ( I didn't ask his name, but he was the more built of the two that were there) was so helpful providing us information on the sea turtle nesting when we asked. He even came to find us pool side to let us know that there was a sea turtle who had just come ashore to nest! It was one of my bucket list items and was so amazing to get to see natures beauty so close up!
I literally couldn't find anything wrong with our stay. I looked! Daily! They even put little stamps in the sands to perfect the minute details. My favorite part of our stay was the staffs greeting, when saying hello or good bye, they touched their hands to their heart. Something so small made them seem much more sincere and connected. The staff seemed to genuinely like where they work.