Não se aceitam animais de estimação ou de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 152 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
This was our first time here and the location was great and also the breakfast that comes with the hotel. some of the rooms seemed small but we had ordered one with two beds and it was bigger. The courtyard outside the rooms was decorated very nicely and offered coffee early in the am before they opened for breakfast.
Attention to the details
We had a short, 4 day visit to Oaxaca and stayed here for the first time. The location was perfect for us and the staff was friendly and efficient. All was clean and in top condition. We were impressed with the elevator [new] especially since the 3rd floor room would have provided a challenge during our visit. Our room was a little small with 2 double beds [1 would have been better for access to the closet] but otherwise no complaints at all. P.S. the private AC was welcome. Some English mixed with the Spanish was helpful but not necessary. Our room was an interior one - no view but all there is in the city is street or courtyard options really. It was fine. The restaurant had a good breakfast and lunch but don't know about a buffet, per say.
Although in a fantastic location this hotel was dull and souless, rooms tired, no windows oh yes a tiny tiny one in the bathroom and had no life. I couldn’t wait to get out of my room. Although I speak Spanish 98% of the staff do not speak English, how are you going to cater to your international clients?? Thankfully won’t be coming back to this hotel. Awful
We stayed here during Semana Santa and enjoyed our stay. Although a bit small, our room was well appointed and very comfortable. Great beds and shower. The staff were always helpful and the location was perfect in the city centre. Many thanks to team Abu!
Bad customer experience
Terrible hostess service. Bad attitude and guest service. During check out they were really rude assuming I have stolen a hanger (obviously I did not) shameful they treat customers like that The rest was ok