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Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 75 avaliações
Pontuação dos viajantes
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Resumo das pontuações
LAURA was the worst, RUDE LADY at desk
Stayed there a few weeks and the hotel is nice and clean and pleasant but BEWARE of the lady at the front desk named LAURA she is the absolute worst desk help I have ever encountered and I live in a hotel week to week for work so I know how I should be treated. She was very snippy, rude and talked to the employees like dog crap, sarcastic. Then when the $100 deposit didn't return to my account as told it would and I called and spoke to Laura she basically was so sarcastic and short with me I felt my anger rise. She told me it was refunded and hung up on me. A week later I called back and spoke to a Dee and she said oh it wasn't credited back to your account and she was pleasant and helped to get my money back in my account. I will never stay at this place again as long as she is employed at this hotel. Perhaps Laura needs to find a job that makes her happy so she isn't so snide & racist with people.
Our room was nice, the rooms were cleaned and linen changed. The only let down was we have stayed in a room before that had a DVD player and this one did, they do not have any in the main office to lend out. They could use some additional cooking supplies as well. There were no blankets in the room for the pull out couch just the sheets that were on the bed and by the time we looked into it, the office was closed. It is close to the dunes which is why we stay there so we were happy.
Unit 205 was exceptional but.............
Unit 205 was beautifully decorated in beach theme, spotless and had everything you needed, even a fireplace. We really loved Unit 205 but the deal breaker is the location. It was in a lousy area and very noisy from constant road traffic going to the Oceana beach and the dunes. The jacuzzi in the complex was filthy. The beach down the street was NOT a beach you could go and hang out for the day relaxing because of all the vehicles driving on the beach. Even though we were pleased with the actual unit we stayed in, we would not stay here again because of the location.
Terrible! Avoid if at all possible!
Booked 2 nights in hopes of relaxing with my daughter who just got out of the hospital. The room was hot and despite a thermostat with air conditioning option, there was no air conditioning. To be truthful, I did not search specifically for an air-conditioned room as I have never encountered a hotel without air, especially in California. It wasn’t even in my mind to watch for. Tried opening the window but the noise from the RV/Trailer park lot across the way was overwhelming. Found a bedbug (they claim it was a black hair which, if so, meant we were provided with dirty sheets as we both have light brown hair). When we saw the bedbug, it was 11 at night, no one on site to help, phone went unanswered. “Slept” on the couch after covering with towels to make sure there were no additional bugs. Awful night. They refuse to refund our money claiming “services rendered”. That is a joke. To compare this to a Motel 6 would be an insult to the motel. I would highly recommend avoiding at all cost! Thankfully, we got an amazing room the next day right on the beach in Pismo. Night and day in experience and location and it was less expensive than this terrible property.
I stayed 3 nights over Thanksgiving holiday at a total cost of $660
This motel did not clean the rooms, make beds or provide clean towels over the 3 days. Kitchen was horrible. Frying pan was filthy and nothing to clean it provided. Was unable to use kitchen. Photos were taken by maintenance man to submit for management review but management refuses to take or return my calls. NEVER AGAIN will I return! I have stayed in $30 a night rooms with far better satisfaction.