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Don’t even think about it, run.
Avaliou em 9 de Outubro de 2021
Sooooo gross. You walk in and it smells of cigarette and animal urine.
When we entered our room it still smelt of cigarettes and the floor was pretty dirty. We wiped my sons legs off the rag was brown.
We went to undo the couch bed for my daughter and the bed was beyond disgusting. I wish we would have gotten pics but we just needed out. It had actual dirt and who knows what else, also no bedding anywhere for it.
The chairs were all ripped and the desk chair had stains that I don’t even want to know what they were.
Husband went down to ask for a different room and they told him they had none and said we could leave and get a refund.
So we gathered all our stuff and he turned the key back in and we found another hotel for the weekend.
Next day we call and they have no clue about us having left the room (which they have the key, how would they not know). We just want a refund from that filthy place.
Avaliou em 9 de Agosto de 2021
We stayed at the Extended Stay America at 2720 NW Expressway in OKC, for almost 2 months. I should have known something was wrong when on my very first night, I saw a roach crawl across the floor Infront of me. But I figured hey bugs come inside with people so I didn’t think it was going to be an issue. but as the days and weeks went on, more roaches started to make an appearance. Strike 1.
They proudly announce that you get a fully stocked kitchen in each room. YEAH NO. Fully stocked, as in a sink, stove, and fridge, (not even a full-size fridge) But that was it. I inquired about items for my kitchen and was told they did not have enough for everyone. So why offer this if you do not have enough to equip each room. So just to be able to cook in our kitchen I had to purchase almost 200 dollars in pots, pans, plates, bowls, cooking utensils, silverware, etc. just to be able to feed my family. Strike 2
Strike 3 was when I had a man come to my room late at night, and try to come in. He was claiming I was his date and had been talking to him on messenger. NOPE. I tried many times to tell him wrong room, but he tried to force his way in anyways. I tried to call the front desk FIVE times that night after the incident. But nobody answered the phone. I didn’t feel comfortable leaving my room to go down to the desk. When I informed the hotel about the problem after checkout, I was told that the doors lock at 11pm and they were never informed till now. Well, if you actually answered your phone, you would have known about the incident.
I am just warning EVERYONE to stay away. Especially if you are thinking you may leave early and need refund. When I called to inquire about the handicapped room, I was told by the guy on the phone, to do an online reservation, because he would not be able to guarantee one if not. So, I did what I was told by the agent and made the reservation in advance. Never got the handicapped room, so I had to purchase about 100 dollars in bathroom bars, and a bench so my husband can shower safely. NEVER RESERVE AHEAD. This is the reason I am being denied my $1,300 refund. I am being told that because I reserved ahead, I would not be getting money back. BS. I work at an extended stay hotel (not this company thank God) and if you leave early, you get a refund. I even had a co-worker call and ask if they prepaid and had to leave early would they get a refund, and was told YES. So then WHY NOT ME.
STAY AWAY FROM THIS HOTEL CHAIN!!!! YOU HAVE BEEN WARNED. If you like roaches, lies about the facility, and creepy men trying to force their way into your room, then you would love it here.
The tv commercials are lying to about this place!
Avaliou em 2 de Julho de 2021
This place is disgusting. Rust stained bathtub. Rusted out burner stove. Rust on doors and refrigerator. No trash can, nothing in the kitchen as you have to ask for basics like soap, towels, coffee maker etc??. Cigarette burns next to bathroom sink and on side furniture. Tv was on when we walked in. Huge stains on the floor. Unidentifiable dried crusty clear substance on desk. Smeared funk on the windows. Slept horribly because I was worried about weird people in building looking like they are selling crack in the building. Do not stay here!!! If I could give negative rating I would.
Avaliou em 17 de Abril de 2021
Trashy people, no hot water, no ice, pop machine not working. .People off street staying there, if you know what I mean, etc. Charge to clean your room. Hope they didn't have bugs. Just terrible. If we hadn't already paid, would have left first night.
Avaliou em 25 de Fevereiro de 2021
Friendly staff and spotless rooms.
Breakfast usually provided, but not during our stay due to COVID-19 restrictions.
Pleasant little lobby.
Ample parking out front -- right off the Northwest Expressway -- west of Meridian Avenue.
Would stay here again.