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Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 442 avaliações
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Resumo das pontuações
Excelente 4 estrelas
Este hotel fica a 100 metros da praia. Tem quartos excelentemente limpos, cama ótima, banho perfeito. Tudo muito limpo e perfumado. Tem piscina externa mas nesta época está desativada. Café da manhã razoável, apenas. Wifi bom. Atendimento meio displicente no café da manhã. No entanto, muito mais prós ao hotel.
Pensei que já tivesse visto de tudo, mas me surpreendi com as fotos desse hotel, achei lindo, como a tarifa era salgada, imaginei que fosse maravilhoso, porém, quando cheguei, o que encontrei foi um hotel velho, decadente, de mal gosto e ainda por cima caro. Péssimo Não indico
The weird world of Mondello Palace
The hotel is a strange build. There was very wide corridors and high ceiling rooms in this long rectilinear building. I suspect it may be re-purposed from a high-end army barracks, municipal office building or some low security institution. The hotel is average and is not fully deserving of its four star status. The lounge, lobby and area around the pool are nice. However the fabric of the building is suffering with the concrete rotting at one end. There is an eerie, disused mini golf area occupying half the grounds. The rooms are a good sized, but are not overwhelmed by amenities. They are painted in a rather unflattering dark battleship grey colour. The beds are large, hard slabs. The wide corridors clang like a lift shaft to the sound of banging doors. Sleep quality is poor. The staff average out around perfunctory. Some are polite, courteous and customer aware. Others are going through the motions - doling out fairly uninspired food without interest. The breakfast buffet is sufficient with a good range of options. WiFi is wheezy and asthmatic and comes and goes like a cat. There is no gym. The key attraction (if any could be identified) is the location. It is situated bang in the middle of Mondello in pole position for the beach.
Absolutely run down, keep off and go for alternatives
This hotel in my opinion is a total desaster! 2 minutes before I checked in here I saw on booking.com that all room categories were available. I entered the property and said to the concierge that I would like to get a Junior Suite at 184€ per night. He was lying at me, saying that the hotel is totally fully booked. I showed him that on booking.com all room categories were wide open to book. He then pretended that just 1 room would be left - Junior Suite 412. I paid the 184€ by credit card and went up to the so called Junior Suite, which looks absolutely desastrous! On booking.com there are 10 wonderful photos of very nicely looking Junior Suites. What I got was a terrible room. Very old, very worn out, just lousy! In all my life I never got such a horrible accomodation for 184€! The bathroom looks disgusting with all rust around the shower. The window frames look as you would be in a slum. Everything is run down and rusty, the sofa looks so worn out. Very very very bad and the worse hotel I have ever stayed! Something like this is called „Palace“? Horrible!! All the walls in my room look horrible and are totally scratched! Worse than a lousy hotel in a 3rd world country!! I wanted to order room service after having travelled for 10 hours. No answer on the phone. Then I went through the operator and was told rudely that until 19.45 hrs there would be only toasts. Is this possible in a „Palace“? This is nothing less than a shame!! I wanted to connect my iPhone to WiFi. No way... The lady at reception told me that rooms on the 4th floor often have problems to connect with WiFi. In other words nothing at this hotel is the way it should be! This hotel - for 184€ per night - is a huge offense. It‘s a lousy, run down place from A to Z! Very bad smell in the corridors. Some parts of the garden are a big mess and look neglected. Temperature today was 25 degrees, very hot and like summer. There is a pool, but it was closed. I can only say KEEP OFF this lousy hotel! I travelled to 127 countries already, but it is hard to remember to have stayed at such a lousy, totally overrated and run down hotel! In my opinion it does not even deserve 2 stars...
Clean, Safe & Great Breakfast
I enjoyed my stay of 11 nights. I found my room to be perfect for my needs. My housekeeper was sweet and trustworthy. The pool is big and clean. The private beach is money!! OMG, the breakfast, cannoli, espresso, breads, cheeses, pastries, on and on.