Não se aceitam animais de estimação ou de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 457 avaliações
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Resumo das pontuações
Kids club hotel. Awful sweat box room.
Our room was so hot, the thermostat on the wall read 36 degrees at one point, even though our air con was set at 22. They have power cuts, at one point we had about 10 power cuts in an hour. Unfortunately the air con doesn’t come back on when the power does, so you wake up in the night sweating. The air con seems to do nothing. The wifi is non existent, I just had to use roaming. There are so many kids running around, breakfast is like a school hall- with food to match, donuts and cakes, not a croissant in sight, nor any sliced meats or cheese. Forget getting a pool bed, they are all taken at 7.30am- even though there is no one there. When the water stopped working- no shower or taps working in our room, we had to leave after 4 days, even though we had paid for 7 days. The hotel would do nothing to help us, they don’t care. We complained about the hot room from the beginning, no help at all. It was awful. We couldn’t stand it in the end, and had to leave, losing the rest of the money we had paid for this terrible accomodation.
Christmas and New Year spent here
Went here with 2 kids. This resort is ok but not more than that. The feeling is that this place was nice once upon a time, but maintenance is something they really not care much about. The rooms are becoming older and things may not work. The pool area is in need of upgrade. The under water lights does not work so at night it is a dark place. Broken things that is not corrected you will find around this resort. But it works and the kids had alot of fun anyway. Breakfast is ok. Wi-fi works on and off. Room cleaning good. Hard pillows and bed. New years gala dinner was not too impressive, I am glad it was included, would not pay much for it. The beach is fantastic.
Beautiful relaxing stay
I stayed at the hotel for 2 nights with my fiance. We stayed the private pool villa right by the beach which was AMAZING. The beach bar/restaurant was great, reasonable priced food and drinks and right on the beach. There was also a good choice for breakfast and the grounds were beautifully kept.
New year’s eve gala dinner
As we had arrived in Koh Lanta without a dinner reservation for the big night, we decided to book into the hotel for their gala dinner night. Overall we felt it was ridiculously expensive for the night, we paid 4,000 bht per person for what was a buffet meal and some street food stalls. When we booked it we were led to believe that beer and soft drinks were included.. they weren’t... the evening began at 6pm and boy was it a long night... by 9pm approx 80% of the people had left and the place was empty.. as we had paid so much for it we stuck it out... they ran out of water and staff made no effort to try to get us some even though it was a hot night.. fireworks show was mediocre and short. Very poor value for money... I wouldn’t bother.
Great place, pool and beach
Pool - check Beach - check, one of the best beaches to walk, eat and chill on. Depending of the time, maybe snorkeling, I didn't have any visability. Killer view from the beach, one of the best sunsets ever. Wifi works good depending on where you are. Changed room because of 2 different bookings. Great Wifi in one place and 0 Wifi on the other. Beach and pool towels. Helpfull staff and smiling faces. Restaurant - yes but really slow and we rätter sent för a walk on the beach to try out a different selektion of food. But if you eat or drink - you will have a fantastisc view. Room are clean and spacious. It is a resort and that means, it's har Nice walking areas with lovely trees and flowers. If you don't want to walk, you can easily take a ride with a shuttle. The resort is ON THE beach. No roads crossing. Breakfast - Good coffe, omeletts, variaty of thai food and a mixture of amerikan breakfast. Outside - road, ni pavement, no problem. Just cross the road. Minimart and to the right (50m) fruits.