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Avaliou em 3 de Agosto de 2020
Receção acolhedora. Quartos muito confortáveis com varanda, excelentes para um bom descanso. Piscina grande, de água morna. Refeições generosas. Áreas verdes e bem cuidadas. Staff atento e muito prestável. Recomendo!
Avaliou em 25 de Maio de 2020
Hotel qualidade/Preço excelente, excelentes instalações, quartos com boas dimensões, piscina muito agradável e excelente serviço e staff muito simpático.
A limpeza também me surpreendeu pela positiva.
irei visitar novamente.
" Excelente "
Avaliou em 6 de Maio de 2020
Um excelente Hotel bem localizado, com atendimento brilhante, quarto muito bom, limpíssimo, bem decorado. O café da manhã excepcional, bem variado e super saboroso. Desejo continuação de muito sucesso à Direção e restante equipa do Hotel Starfish Montehabana.
Experiência, a repetir sem dúvida!
Avaliou em 6 de Maio de 2020
Todos os pequenos detalhes foram tomados em consideração durante a minha estadia.
Jardins , paisagem e piscina fabulosos.
Simpatia e excelente serviço prestado pela direcção e staff.
Quartos amplos e limpeza excelente.
Recomendo que experimentem o Starfish Montehabana.
In Recovery with Potential
Avaliou em 19 de Janeiro de 2019
My wife and I visit Havana at least once a year. We always stay a bit outside Old Havana, in the Miramar district. We have never stayed at the Starfish before but have walked through it many times and stopped for coffee or a beer in the lobby.
After last year's less than acceptable experience at the nearby Comodoro we decided we would give the Starfish a try this year.
As with many hotels in Havana, the Starfish has some issues, mostly due to a lack of maintenance/repairs. The lobby feels relatively up to date and the staff was courteous and helpful. Unfortunately the rooms feel a bit tired and run down. Not unbearable but less that what most people would expect for what we paid. Everything worked and at least, unlike last years experience at the Comodoro, we had water, both hot and cold.
I think this hotel was probably very nice 10 - 15 years ago. It could be very nice again with a lot of work. The rooms are a good size and the layout is good. We saw signs of things being dealt with but not enough to get ahead of things.
Our reservation included breakfast, which was served at the Memories Miramar next door (we also used the pool there). The experience here was very positive. The food was good based on our experience in the area.
At Memories we met Ronny Santiosteban Morales. Ronny introduced himself as a Customer Service Representative. He asked where we were from, how our stay was going, how did we like the hotel, etc. Now, in all the years we have been going to Havana, this was the first time anyone introduced themselves as a customer service representative. This really piqued our interest. So we gave Ronny some honest insight into how we felt about the condition of the hotel and the staff. Ronny made notes and thanked us. He then asked us if we would be interested in moving over from the Starfish to the Memories Miramar, to try that hotel. He explained that both hotels are run by the same group and this was sort of promotion that was available, he said there would be no charge and he would arrange everything. We weren't sure (and maybe a bit skeptical) so we told him we would think about it and let him know. Ronny told us how to contact him and wished us a great holiday.
The following day Ronny approached us again about moving to Memories and arranged to show us two of the rooms that were available. We took him up on the offer and within an hour he had arranged everything, including coming back to our room and helping us move our luggage across to our new hotel.
So, in the end, we only spent two of our scheduled seven nights at the Starfish.