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Our wedding @ Las Verandas
Avaliou em 6 de Setembro de 2021
It was a 3 day event @ Las Verandas. Welcome Party, rehearsal dinner & the BIG day—hosting at least 75 guests, most traveling from abroad. This place was a dream. Their staff & management exceeded our expectations. Due to COVID we postponed our wedding to this year and I have to confess given the circumstances, I wasn't sure we'd be able to pull it off but when I saw everything unfold I was beyond happy. Keila Thompson who's the manager and also a wedding planner, helped us throughout the entire process. For at least a year she guided and helped us put our vision together. I travelled from NYC so did most of our guests, and having them travel to Honduras and see the beauty of this country through the lens of this resort was an incredible experience for everyone who stayed here. Our wedding day was amazing, the attention to detail, the food, the bands of musicians hired, the drinks, fireworks...it all came together beautifully. My one responsibility was to sit back and enjoy! This is what they do best...they make sure your experience is carefree and enjoyable. We scouted other places before we landed on Las Verandas, and I say this with all honesty, I would do it here over and over again. This place doesn't only give you that 'wow factor' but the people who work here are very special. I'd like to highlight that one of our biggest concerns was the safety and health of our guests. We had access to doctor's who came to the resort for COVID testing. All their staff is fully vaccinated and all safety protocols are in place. I can't wait to visit Roatan and stay here the next time around.
Avaliou em 4 de Setembro de 2021
Beautiful hotel with an amazing service. Good to disconnect, rest and enjoy the beauty of Roatán. The food was delicious as well and the staff was extremely helpful within your needs. Will definitely be back with family as well.
Avaliou em 23 de Julho de 2021
This place is magnificent! The views from the common area and my villa were absolutely breathtaking and the customer service is to die for! Breakfast lunch and dinner menus are magnificent and very affordable! I’ve read reviews where they advise that the food was overpriced but that wasn’t the case at all. I had some travel issues arise with United airlines and Kim and Elaine with guest services were so accommodating and my trip wouldn’t have been nearly as wonderful without their help. They arranged for transportation to and from the airport, extended our stay, scheduled us for covid testing at the front office to get back to the states, and even advised the restaurant that it was my birthday so when I finished dinner, they brought some Flan to my table and made me feel so very special. Jenny with housekeeping was excellent as well! Made me feel right at home and even arranged a tour to Punta Gorda for us (which is an absolute must on Sundays). Everyone also remembered my name which is what you would expect at an upscale resort but you just don’t get anymore. Thank you thank you thank you to the team at las verandas and I will definitely be back soon!
Relaxing, Peaceful and Beautiful
Avaliou em 16 de Julho de 2021
Our room was beautiful, the view amazing. It was so nice staying in a place that felt like you are in your own little world and at the same time, we were able to go and do the things we wanted to do. Coming back to our peaceful room was the perfect end to the day. We got to know the people at Las Verandas so well and they were all wonderful. Lisa was so wonderful in the restaurant, she met me at our table with my pineapple mimosa in the morning and knew exactly what I wanted for breakfast. Everyone treated us like family and it was so genuine. I will miss them all so much.
BEAUTIFUL, TRANQUIL, & FRIENDLY. EXACTLY WHAT OUR FAMILY NEEDED!!!
Avaliou em 4 de Julho de 2021
Pros: This hotel was away from the hustle and bustle of the West side. After visiting West Bay and West End, we appreciated the distant even more. Very quiet.
Overall the compound was beautiful. The two infinity pools overlooking the ocean were extremely picturesque. The main areas were very well manicured.
The property is secure. Pristine Bay is gated and the gates are manned at all time with security verifying entering and exiting traffic. [Side note: We felt extremely safe all around the island. We were surrounded by very friendly tourists and locals.]
Great service. We were welcomed with a couple glasses of iced tropical fruit punch and escorted by Elaine around the property and to our room, which was a great touch rather than being shown the location of our room on a map and left alone to find the room. Elaine and the other front desk professionals were very friendly, inviting, and attentive.
The food service professionals were exceptional. Lisa was incredible with every encounter and remembered our names and previous order after day 1. Daniel, Pedro, Linda, Angelo, and others also made our stay enjoyable.
The food was very good. The steak and eggs are a must try. I would recommend prepaying for breakfast for your stay. It’s worth it and we weren’t aware of any other options that wouldn’t require leaving Pristine Bay, which requires a vehicle.
Our room (838) was a hotel room versus a full villa. It was on the 2nd floor next to the main office. We had an incredible view with a very nice and furnished balcony. The room was well furnished overall, very spacious, and was consistent with website photos. I had to work for 3 days while onsite, and the wifi was very reliable with only a couple hiccups that were resolved quickly.
Cons: There were areas of Las Verandas in need of some TLC. The pool tiles need to be replaced and there appeared to be black mold in some areas. The property contained vacant unfinished villas throughout. That does the property a disservice. Those villas looked rundown in what otherwise is a clean, well-constructed, and well-maintained property. Even if there are no plans to finish them now, I would pressure wash the structures and clear the debris.
The kitchen did not offer espresso drinks, which required us to drive off of Pristine Bay. Also there was no spa/massage services offered on site, which seems odd for a “4 star hotel.” The front desk was able to relay my wife to a nearby resort offsite that offered such services, and my wife was extremely pleased.
The in-room refrigerator did not cool. We were told they function as coolers rather than refrigerators. Las Verandas should provide refrigerators.
If you’re looking for the beaches of West Bay, you will be disappointed. The beach lacks light and fluffy sand and the water as filled with seaweed. It wasn’t a big deal for me, because I prefer the infinity pools with view of the sea rather than being on the beach. My wife prefers the opposite.
I read the reviews about the sandfleas/sandflies, but thought that after a few days I lucked out. I WAS WRONG. The staff sprays for them every morning, so I don’t think there’s much more that can be done. If you’re going to be at the beach at all or in the pool in the evening, spray repellent everywhere you care not to be bitten. They ate me alive. We were not bothered during the day or in our room and on our balcony at any time.
We loved the peace and tranquility of the Las Verandas. If you’re looking for a party vibe (we weren’t), you’ll be disappointed. We definitely recommend a rental to get around the island to and from Las Verandas as well. We spent a few days at better beaches and retreated back to Las Verandas.
Overall: Great stay and a little TLC needed, but if we decide to return to Roatan, Las Verandas will be hard to beat. We loved it.