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Avaliou em 22 de Novembro de 2013
Antes de mais nada, uma informação importante: existem 2 (!!!) hotéis com o mesmo nome e na mesma rua, colados, ambos do mesmo dono. O que fiquei é o Casa de la Palma travel (mais econômico).
Localização: melhor, impossível. Ao lado do lindo zócalo de Puebla (o mais bonito que conheci) e no coração do centro histórico.
Sobre o hotel: trata-se de uma casa antiga, de arquitetura colonial espanhola, linda, muitíssimo bem conservada, com decoração rústica deslumbrante. Eu adorei!
Observação: não há café da manhã neste hotel, mas existem ótimas opções no entorno. =)
Good value in historic center with character.
Avaliou em 12 de Fevereiro de 2020
Convenient location in historic center, the renovations of this historic building are well done. If having a cracked tile or two in an 18th century building bothers you, then this isn't the place. I also found the location fairly quiet, even in a streetside room (214). Rooms are large and well equipped. Wifi worked fine. Beds were comfortable. Ambient temperatures were comfortable, no heating or air condtioning was noted or needed. Breakfasts were simple (boring actually) same fruit every day (papaya), one sweet bread and lots of bread rolls, eggs with addin options. Coffee and if you ask, possibly OJ. Staff were pleasant and the room was clean. Room locks with an old fashioned skeleton key, and can sometimes be tricky to be sure it's locked or unlocked. I don't think there was a room safe, unfortunately. The hot water can take a while to reach the second floor, need to turn on the shower full blast (and you get wet doing it so a shower cap would be handy). As is typical, two small bottles of water are provided daily per room. There is an Oxxo nearby.
Would recommend.Excellent value.
Very old Historical building
Avaliou em 12 de Dezembro de 2019
Very nice, clean; it would be helpful to have an ice machine; Loved the history of an old family home, and a place for migrants passing through. Very centralized location. Breakfast was supplied and fresh cooked.
Excellent Hotel with Room for Improvement
Avaliou em 6 de Dezembro de 2019
Perfect location one long block from the Cathedral. Rooms are tastefully furnished in tile and wood with a colonial feel befitting this beautiful city. Room size was ample and there was much more storage space than most similar hotels. Bathroom was huge. Staff was excellent. Graciela, who was at the desk during the day, was extremely cordial and helpful with information and travel plans. I had a king room with a balcony, as I like a view of the street, and many Mexican hotels only have interior rooms. The street, considering how central, was surprisingly quiet, but there are also good noise isolating windows. Shower had ample hot water at all times. There's a coffeemaker in the room, with coffee supplied, as well as bottled water every day. It's great value for the money considering quality of room, service and location. The photos of the rooms are accurate.
Cons: Hot water in sink was very slow to heat up.
There were no accessible power outlets near the bed as they were all behind the bed. This could be remedied by extension cords or lamps with power outlets.
There was insufficient bathroom lighting in my room, e.g. no lights over the mirror, so a bit of a challenge to shave.
It was difficult to get the key in the room lock as the lock was somewhat stripped, so I had to jiggle the key. Management should be more attentive to lock maintenance.
Breakfast was OK but nothing special. Good fresh OJ, coffee or tea (but no herbal tea choices), a small serving of fruit, bread, and eggs of your choice. The huevos rancheros were pretty good. Every morning they'd also have a different sweet bread. The conchas were excellent, but the cookies on other days didn't seem as appropriate a breakfast choice. They should just stick with daily conchas.
Still, for me these are minor issues compared to the pluses mentioned above.
don't waiste your time and money .
Avaliou em 16 de Agosto de 2019
I made reservations on this Hotel , based on their photos and reviews, what a mistake !!!!. This is not a well maintained hotel, doesn't have air conditioning, and the windows does't have a screen to avoid the mosquitoes to get in ( that in summer are abundant ). We ask for a fan, but was noisy, we needed to turn it off in order to get some sleep. The shower and restrooms are installed inside of a closet and they make noise every time some the doors open . The mattress are really uncomfortable. After a terrible night were nobody could sleep , either because it was hot or to much noise , we decided to move to another hotel. We complain and try to get some of our money back, but it was unsuccessful . At the end of the day we move to another hotel , it didn't matter we loose our money , all we wanted was to have a nice night sleep. Our room was 108 which is above the machine room (water heaters etc) and you could feel the heat in the room and noises all nigh.