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**Localização Do Estabelecimento**.Com uma estadia De Stefano Palace - Luxury Hotel, ficará numa localização central em Ragusa, a alguns passos de Palazzo Bertini e a 10 minutos a pé de Catedral de São João Baptista. Este hotel de 4 estrelas está a 14,3 km (8,9 mi) de Corso Umberto I e...
Mais sobre o hotel**Localização Do Estabelecimento**.Com uma estadia De Stefano Palace - Luxury Hotel, ficará numa localização central em Ragusa, a alguns passos de Palazzo Bertini e a 10 minutos a pé de Catedral de São João Baptista. Este hotel de 4 estrelas está a 14,3 km (8,9 mi) de Corso Umberto I e a 15,1 km (9,4 mi) de Catedral de San Giorgio. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo. .Palazzo Bertini - 0,2 km/0,1 mi Igreja do Purgatório - 0,5 km/0,3 mi Igreja de Santa Maria dell'Itria (monumento) - 0,5 km/0,3 mi Palazzo Sortino-Trono - 0,6 km/0,4 mi Museo Archeologico Ibleo - 0,7 km/0,5 mi Catedral de San Giovanni Battista - 0,7 km/0,5 mi Museo Archeologico Regionale Ibleo (museu) - 0,8 km/0,5 mi Catedral de São João Baptista - 0,8 km/0,5 mi Palazzo La Rocca - 1 km/0,6 mi Duomo di San Giorgio - 1,1 km/0,7 mi Palazzo Arezzo Di Trifiletti - 1,2 km/0,8 mi Igreja de San Giuseppe - 1,3 km/0,8 mi Antigo Portal de San Giorgio (monumento) - 1,6 km/1 mi Jardins Iblei - 1,6 km/1 mi Clinica del Mediterraneo - 3,3 km/2,1 mi .O aeroporto preferencial para De Stefano Palace - Luxury Hotel é o de Comiso (CIY-Vincenzo Magliocco) - 23,9 km/14,8 mi. **Quartos**.Sinta-se em casa num dos 27 quartos com ar condicionado, um minibar e um televisor de ecrã plano. O acesso à internet sem fios grátis permite-lhe ficar sempre em contacto. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas têm artigos de higiene grátis e bidé. As comodidades incluem ainda um telefone, além de uma mesa de escritório e de água engarrafada grátis.**Refeições**.Se quiser petiscar no conforto dos lençóis, dê uma vista de olhos pela ementa do serviço de quarto. Peça o seu cocktail favorito no bar/lounge. O hotel serve pequeno-almoços buffet durante a semana entre as 7:00 e as 10:00 e aos fins de semana entre as 7:30 e as 10:30, mediante uma sobretaxa.**Negócios, Outras Comodidades**.As principais comodidades incluem computadores, jornais grátis no lobby e um serviço de limpeza a seco.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!
* Isso mesmo: se acontecer algum imprevisto,você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in emsemanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
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Baseada em 263 avaliações
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Very disappointing
We were supposed to be staying in a different hotel and were only informed a day before travel that we had been transferred to this one due to "upkeep". That the original hotel had a pool and garden for relaxing was very attractive to us. The De Stefano was not an adequate replacement. The hotel is a quirky boutique hotel but certainly not luxury. The shower cubicle was the smallest I have ever seen other than on a boat or caravan. I had to enter sideways and then there was hardly room to move. There were no drawers in the room and the wardrobe was very shallow and the doors could not be opened fully as they were obstructed by the bedside table. I’d say Premier Inn standard at best (but even there we’d have a bath tub and a sofa. And working wifi). There was very little space to hang wet bath towels or beach stuff, and in 4 days things just didn’t dry. The room safe kept resetting itself and having to be unlocked by the staff. The hotel room doors are not well soundproofed and the management preference is to play musak in the common areas through speakers in the ceilings; musak which was loud enough to be a constant irritation inside the bedroom through the non-soundproofed door. We had to ask several times for it to be turned off, once at 11.30pm! The wifi was unavailable more often than not, despite having possibly the longest wifi password in the world. On the subject of the manager, the hotel seemed to be run by three very pleasant young men, but the manager was never in evidence. There are no pleasant areas to sit and relax around the hotel, no outside space. In the room we had one desk chair and otherwise the only place to relax was on the bed which is not ideal when you are an older person. Breakfast was OK, but didn't change day to day. The best thing about the hotel was the young man making the excellent breakfast coffee. The spa and swimming pool are only available for personal booking. We did try them out and were able to swim a little but the pool is really too small for exercise, more of a large Jacuzzi. My husband who is generally a tolerant man said on day 3, “it’s been a lovely day I just wish we didn’t have to go back to that weird hotel”. Which sums it up really. When we got back on the last night the maid had taken our personal tea mugs and they had disappeared. We never got them back. While the location was still a good base for exploring the area, the hotel did not live up to expectations in many respects.
Highly unprofessional
Smell of mould. No ventilation of bathroom. Brown water coming out of bath tap. No hygiene tissue and no Cups for toothbrush in bathroom. Booked the room 2+1. No childrens bed prepared. Childrens bed then set up incorrectly. Bed collapsed when child first sat on it. No cards left with WiFi code. Concierge had to write the lengthy code by hand on a sheet of wrapping paper. Very low quality breakfast for **** hotel. No fruit salad, not even oranges. No joghurt left. Only kellogs Cornflakes, no cereal etc. Tried to pay city tax of 3€ in cash. Concierge could not change my 5€ bill, not even from her private money. Had to look for and ask other employees to get change. Asked front desk whether they could drop a postcard which already had a stamp on it. Was asked to post it myself in a postbox 50 m down the road. This was the most unprofessionally run hotel that I have come across in my life. Certainly not worth the 214€/ night.
excellent option
Nice hotel located in the baroque area of the city, and extremely nice people working on it. there was a problem with my reservation and the manager INMEDIATLY gave us a solution. Congratulations. Another satisfied customer.
Elegant building, almost elegant hotel
This hotel is in an old palace. The rooms are quite nicely decorated. Finding your room can be tricky, as there are many levels and stairways to traverse. The breakfast is very nice, but the air conditioning is ineffectual and the wifi irregular.
Quirky hotel
The Destefano palace is not a luxury hotel. It is in an old villa and as such could not be changed. The rooms are small, the bathroom is tiny with a shower that is really tiny. Air conditioning is poor, we had to get a fan because the temperature of our bedroom never went below 80 degrees. Very little service. Our room was not even made up one day. On the plus side, the breakfast was good. We would not stay here again.