Hotel Bären in Kiental
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R$ 501
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Saída até: 11:00
Griesalpstrasse 60, 3723 Kiental BE, Switzerland - Reichenbach im Kandertal, Canton of Bern - Suiça - 3723
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
9
Muito Bom
17
Bom
8
Razoável
1
Ruim
6
Perfil dos viajantes
Negócios
1
Romântica
23
Viagem a sós
3
Família
6
Viagem com amigos
3
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Hotel alpino muito simpático
Avaliou em 19 de agosto de 2018
Não tem Wi Fi, publicam que tem, mas nos quartos das extremidades pega zero sinal. Defeito? Qualidade, pois assim nos desconectamos e fomos apreciar a paisagem. De tirar o fôlego Vê-se várias montanhas com picos nevados mesmo no verão, do salão de café. Um café da manhã delicioso. Banheiro e camas muito confortáveis. Hotel centenário e com ótimo atendimento. A portuguesa Gorete nos fez sentirmos em casa. E a sopa de creme de queijo montanhês servida no restaurante do hotel: divina!!
cristinabN6935AU
BEWARE!!
Avaliou em 20 de setembro de 2022
We know this valley very well and the location was exactly as we expected for this village. Superb views from the balconies - ours was enormous. The outdoor furniture was not up to the standard of the interior, but adequate. The service from the young seasonal staff was very good indeed and the breakfasts were 'made' by the superb bread, rolls and croissants from the bakery opposite. Months ago we booked this hotel 'with restaurant' for a week's mountain walking. The website changed to an uninteresting fixed menu for residents two weeks before our arrival, which was disappointing but no reason to cancel. On our arrival there were NO EVENING MEALS AT ALL - the young seasonal staff gave the reason as "lack of demand"!!! There was no sign of the owner all week - it was left to the seasonal staff to explain. We didn't believe the explanation - there were 20 at breakfast at 8.00 on our first morning and still more there at about 9.30. There were at least as many on other days - so we were staying in an almost full hotel which claimed there was no demand for dinner..... This was a major problem for many of the guests, as the nearest restaurants are an hour's walk away. We felt it was unfair to challenge the young seasonal staff and drove back several times to the nearest Co-op to buy prepared salads for our evening meals. Our room was not equipped for eating but we were able to use our picnic set and the (tiny!) table on the balcony. The view certainly made that a pleasure but could not compensate for dinner in the beautiful dining room. We received an e-mail from the hotel on our last evening, stating that we needed to pay the local Kurtax (the tourist tax which applies to all holiday accommodation in Switzerland) to the hotel. In the past we have paid our Kurtax at the tourist office and therefore visited the local office on our departure. We discovered that payment of your tourist tax covers FREE BUS TRAVEL down the valley from Kiental throughout your stay. Without a car, this would have cost us about 100chf in travel up and down to the supermarket to buy the food we needed for dinner. We should have been issued with these cards on our arrival at the hotel. The tourist officer issued us with visitor's cards, even though they were of no use to us, as otherwise there would be no official record of our having stayed at the Bären. The Tourist Office and Gemeinde (Local Council) are dealing with the visitor card problem, which apparently would only be issued by the hotel if requested, rather than automatically, as should be the case. We have no idea how many earlier guests have paid Kurtax directly to the hotel without receiving a visitor's card in return but our advice is ASK FOR YOUR VISITOR'S CARD!! It comes as a printed sheet with a code which can be scanned by the bus driver if you are travelling down the valley, and will be valid for your whole stay. If there are no staff in reception on your arrival, ask at breakfast time the next morning. As B&B it is fine if you have a car but double check everything including the closing days of the nearest restaurants. We will certainly return to Kiental - surely one of the remaining unspoiled valleys in the Berner Oberland - but not to the Bären - until there is a change of ownership!
SuffolkTabTwo
Family hiking holiday
Avaliou em 24 de agosto de 2022
We stayed for a week in the self-catering apartments opposite the hotel, which were perfect for us as we wanted the freedom to prepare our own meals. The staff are very kind, friendly, and helpful. We had breakfast in the hotel every morning and it was very good. The apartments have all the basics that you need to prepare simple meals and there is plenty of space to relax in the evening. The beds were comfortable and it's very peaceful; we slept well after our hikes! The hotel is perfectly situated for many hikes in the valley; we walked to Alpenruh, climbed the Gerihorn, went up to Griesalp, Gamchi, and Obergumpel. We also took a drive to Kandersteg and swam in the lake at Oschinensee. If staying ask about the gästekarte as it gives you discounts on certain activities and also free rides on the Kiental chairlift. A great holiday. Will definitely stay again.
O6157TWfionaw
Not at all what we expected!
Avaliou em 15 de julho de 2022
We booked the Junior Suite for four nights in the end of our trip to get some luxury and relaxation. When we arrived to the hotel, we got an outdated, unfresh room that looked nothing like the rooms on the pictures on booking.com. The beds were poor, the cleaning was not good, the interior outdated and unfresh. The room felt nothing like a hotel, but more like a very basic hostel. The only nice thing was the mountain view. We were told that we had gotten the room that we booked and that there where no other rooms available. We claimed that the room we thought we had booked was the newly renovated, luxurious Junior Suite but they meant that it was not what we had booked. In the end, we decided to leave the hotel without staying there at all. Instead of paying 4 nights we only had to pay 1/2 night (~65 CHF). Since the staff was nice and the owner tried to help us through this inconvenience we accepted the deal.
72majav
horror in the swiss alps
Avaliou em 28 de fevereiro de 2019
I made and PRE-PAID a last minute reservation to this place (as I was driving, I realize I better sleep a night around this area, and then carry on), so I call the place on a landline (meaning they are actually there), only to meet the rudest person on the other end. He said "you will not come here" and "i do not care that you prepaid" , we are closed. But as he was still a the place, I try to reason with him, that he could just leave a key behind (I was about a 25 mins drive away from the place at that time), he goes no. Zero concern that I have a valid reservation to his hotel, zero concern of where i will spend the night. I have never experienced something like this. I can only imagine how he must be with guests who actually do arrive. I know these small Swiss mountain village places, and for sure they can get a bit "dark" but that was taking it to a whole new level. Avoid this place at any cost.
Martin S