Avaliação dos hóspedes
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Attention to Detail sorely lacking - Stay Somewhere Else
Avaliou em 7 de Agosto de 2021
Restaurant is still closed - I get it - but the coffee cups in the rooms are too large and don't fit in machine, and there was zero coffee in the hotel ready - it was always "brewing when I checked 2X"
Anyone else wonder why some Courtyards have bistro open? Why some Fairfields are back to great breakfast and others are not?
I brought a concern to managements attention, and got the runaround. Was promised points, promised a call back - NOTHING. Go somewhere that you are appreciated as a guest - they had no problem charging my CC - but everything else was too hard or a hassle.
Avaliou em 6 de Junho de 2021
My family and I just spent 2 nights at this Courtyard. Overall from start to end our stay could’ve been a ton better!
When we checked in, the woman at the front desk was very unfriendly. No greeting, no personality, no smile, etc. She gave us 2 rooms with 2 queen beds up on the 5th floor. (Rooms 510 and 523)
The rooms had no weird smells, however they were not cleaned properly. There were candy wrappers all over the floor, and a urine stain on one of the toilets.
The beds however were pretty comfortable, not too firm, not too soft. They were good overall!
The main complaint I had about this property is the outside noise which is completely out of the hotel’s control.
The even numbers overlook the highway in the back. The windows are paper thin to the point where you could hear the cars zooming by, especially first thing in the morning. If noise pollution bothers you, I would ask for a room overlooking the front of this hotel.
The whole staff overall were just average. All of the front desk agents were unfriendly, they looked like they were forced to be here.
Overall, I probably would never stay here again. There are some better options in this area that have much friendlier staff! I’m very disappointed in this Courtyard.
Standard Courtyard property
Avaliou em 25 de Maio de 2021
This is a fairly standard Courtyard property. Rooms were clean and well kept. Shuttle to the airport runs on the half hour. I thought from the website that there was an available breakfast option, but either I misread it or the website isn’t updated to reflect Covid closure. My window overlooked the highway, but I couldn’t hear any traffic noise. I docked them a star because I can’t say the same about the interior walls/door though. I could hear the people speaking in the hallway and room next door as if they were standing next to me.
Avaliou em 31 de Dezembro de 2020
Used to stay here regularly. Just finished a stay with Starbucks bar offering no coffee. Cocktail bar offering no cocktails.
It’s weird when you get the feeling that a business is using covid as an excuse to not offer services. I get no food, but no coffee and no alcohol is a joke. Front desk is saying they just didn’t receive their shipment?? Hmmmmm ok. How does every other establishment around here get theirs?
Come on guys, get it together or I’ll find another place to stay.
Avaliou em 11 de Fevereiro de 2020
Every February my family and I spend a night in a local hotel to break up the winter and swim and have a fun night. We really enjoyed our evening, swam, ordered Uber eats and hung out with other friends that also stayed at the hotel. We were greeted by the friendly staff at the very clean facility.