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Informações do estabelecimento
Saída até: 11:00
161 13th Ave SW, Rochester, MN 55902, USA - Rochester, Minnesota - Estados Unidos - 55902
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Not to our standards
Avaliou em 12 de fevereiro de 2023
We had many small experiences that led us to not be happy with this hotel. The parking garage was small and difficult for our full size pick up to park as many spaces were full and made it difficult to maneuver into a space and back out. There is no smoking inside, so they decided to put the smoking post 5 feet from the entrance to the elevator from the parking garage. This caused difficulty entering as there were multiple smokers outside and have diminished lung capacity. At first glance the room was spacious and neat. Then while unloading our luggage we found that the closet was still dirty on the walls and floors and that there was items not picked up under the desk. The worst part of the room cleanliness was when we went to shower, pulled back the shower curtain and two used wash cloths fell down. Eww. After supper, we went to enjoy the hot tub. We were not a fan of having to walk by the restaurant in our swim attire and then to find out that the hot tub was broken. The beds were harder then I like and we were assigned street view which meant that we heard all the traffic all night long. When checking out, we inquired about the hot tub being down and if perhaps we could get a discount for not being able to use it. The most disappointing thing was the man behind the desk stated no that in the future they have rooms with hot tubs in them if we want to ensure we have a hot tub. I think that was the most disappointing thing, he tried to upsell us instead of showing empathy. As stated, none of these were critical on their own, but added up to an unpleasant experience.
VERY SPECIAL PLACE!
Avaliou em 20 de janeiro de 2023
I cannot say enough good things about this hotel - it's location - right across the street from St. Mary's - safety! - welcoming! - wonderful service at the bar, restaurant and front desk by EVERYONE! I was there for an extended visit while my son was in the hospital across the street. I felt right at home. I will ALWAYS RECOMMEND THIS HOTEL AND I WILL ALWAYS STAY HERE WHEN I'M IN ROCHESTER.
Needs intense cleaning!
Avaliou em 9 de outubro de 2022
Our room’s carpeting was very dirty. My slippers soles are black now. The windows on the balcony doors are filthy and so was the balcony furniture. Obviously it is NEVER cleaned. I can not understand why hotels place bedspreads on beds still. Everyone that stays in hotels frequently, know that these are NEVER washed. We were extremely fortunate to get a room though as the manager had made a mistake and reserved the wrong hotel for us. Pretty dumb mistake!
Across the street from Mayo St Mary’s Hospital and very nice accommodations.
Avaliou em 7 de julho de 2022
Very comfortable and accommodating staff. Very clean and so convenient to Mayo StMarys Hospital, Parking is under building although there are some outside upper level parking. They were able to supply us with a recliner for my husband to be more comfortable after surgery. Restaurant and Bistro on site and near other nice restaurants and a bakery within easy walking distance.
Clean. Just needs a refresh.
Avaliou em 16 de abril de 2022
Hotel feels like an older Courtyard. The room was fine. Just needs a refresh. Hotel feels a bit worn. Room had a small balcony which was nice. Parking is covered. Workout area and pool are ok. Staff was nice. Just needs to be updated and brought up to Courtyard par.