Baseado em 364 avaliação
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Informações do estabelecimento
Este agradável hotel está situado em Rockford. O imóvel dispõe de um total de 50 agradáveis unidades. Todos os hóspedes que ficam neste imóvel podem aproveitar o acesso à internet no Super 8 by Wyndham Rockford. As áreas comuns deste estabelecimento estão adaptadas a pessoas com deficiências. O Super 8 by Wyndham Rockford não é um estabelecimento que aceite animais. Os viajantes que chegam de carro irão apreciar o estacionamento disponível no Super 8 by Wyndham Rockford.
Saída até: 11:00
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Avaliou em 25 de setembro de 2021
Made a reservation prior to trip was told of if I didn't check in by 6pm our room would be given away. 2nd went into room and it was never cleaned had dirty towels, garbage on floors, TV left on and beds never cleaned. Lastly management "WENDY" is VERY VERY UNPROFESSIONAL.
Hotel is in complete state of disrepair
Avaliou em 21 de setembro de 2021
Booked this hotel on Hotwire. Photos looked OK, reviews were average and we needed a place to spend the night. After getting to our room, we noticed the toilet was mounted to the floor at an angle. Wasn't leaking and appeared to be working but it just looks bad. Then noticed the sink faucet was loose and at an angle. I expected the piece to pop off at any moment! The window curtains were taped on the side to ensure they remained "Closed". There was a loveseat in the room. The left arm was completely ripped open and the stuffing was coming out. I don't mind staying in such a place if I'm only spending a few bucks but at over $100 for the night, I would have made better use of my funds by continuing to my destination, ringing the doorbell, throwing the money at them and begging them to let me in. Never again!
Disgusting, Rude, Ignored my reservation
Avaliou em 13 de agosto de 2021
Reservations for 3 rooms with 2 queen beds in each room for the night of 8/12 were made 8/4 and received confirmation emails. Arrived at 7pm to be told ionly 2 rooms were available and my reservation & confirmations meant nothing. Blonde/Blue hair desk clerk very rude and informed me that it wasn't her problem and I shouldn't be angry because they were overbooked. I told her that I had reservations and confirmations and she informed me to call my booking agent. I informed her I called this hotel directly to make the reservations and she informed me that obviously I didn't talk to her. She was more concerned with her boyfriend/husband and smoking outside. I called the Super 8 corporate office to complain and they informed me that they had 2 rooms plus a room with a King Size bed available. I, also, told them about the rudeness of their desk clerk and all I got was an apology on her rudeness. This is supposed to be a smoke free hotel and there was a very strong marajuana smell on the 2nd floor with beer cans spewed about. Cigarette/Marajuana burns in the sheets and blankets. Dresser drawers were missing. Broken chairs in the rooms. When checking out the morning of 8/13, the desk clerk was found sleeping in her car that was parked in a handicap parking spot. The IL Department of Public Health needs to be notified about the practices of this hotel and they need to be shut down immediately.
Rockford IL Pitstop
Avaliou em 2 de julho de 2021
Made a stop on my way to MN. Front desk was out smoking, carpets were nasty, water was yellow, key cards would not work in all the outside doors, chain slipped on the toilet flush, room had a musty smell and dresser mirror was propped between wall and dresser--not secured. Also no breakfast as advertised.
This place should be condemned
Avaliou em 30 de junho de 2021
This place should be condemned. Many of the doors down the first floor look as though they were kicked in, they are bowed in the middle and wouldnt close. Our door needed to be slammed to close all the way. There were holes in the walls, the support in the shower for people with disabilities is broken, the carpet is pulled off the wall. Also there was no kleenex, conditioner but no shampoo, no extra blankets, no remotes for the tv, and the staff said they didnt have these items. The sign on the street and the website all said there is free breakfast and there was none. There were also a lot of sketchy people hanging around the hotel in and out of the lobby. The afternoon hostess was very friendly and helpful however the nightshift lady was rude, yelled and cursed at us bc our card wasnt yet run even though it was on file.