Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Provavelmente a melhor opção
Avaliou em 21 de Setembro de 2018
O hotel em si é muito bonito, os quartos são bem decorados, amplos e super equipados (cozinha completa além de máquinas de lavar e secar). A praia tem as águas naquele tom turquesa incrível, mas o visual ao redor é decepcionante, assim como o restaurante do hotel, que além do mais é bem caro. Como os outros resorts de Exuma, o Grand Isle é um pouco afastado de tudo, portanto uma boa opção é alugar um carro por alguns dias (o que pode ser arranjado no próprio hotel) para conhecer as praias mais bonitas nas duas ilhas que são minúsculas (pouco mais de 60km de uma ponta a outra).
Avaliou em 13 de Março de 2017
Tudo ok em nossa estada, vila excelente, surpreendeu minha expectativa, um ponto a melhorar urgentemente é o restaurante, qualidades dos alimentos deixa um pouco a desejar. Saliento aqui o atendimento excelente da Senhorita Terrasina.
Lovely rooms BUT…
Avaliou em 18 de Outubro de 2021
We stayed here for a few days. The rooms were lovely and the staff was friendly. However, the golf pond was having a sulphur or algae problem and it truly stunk like sewage. The beach area was unkempt with trash and seaweed everywhere. The restaurant was ok for lunch but we had two very disappointing dinners with food horribly overcooked and inedible. They did take the meals off but this is not what you expect for $400/night. Pretty disappointing.
Just OK - some of the resort is closed
Avaliou em 14 de Outubro de 2021
Grand Isle is a nice place, but is 3.5 stars at best. Service is non-existent, the facilities and rooms are mediocre and the people aren’t incredibly friendly.
Warning: The main restaurant, beach grill and main pool are closed for remodeling. All meals and swimming take place at the beach club which is a short golf cart ride away.
Rooms: Nothing special, but fine. About like a Marriott hotel. Maid service is every three days rather than daily.
Resort: There is the main restaurant and pool (both closed while we were there Oct 8-13) and then there’s the beach club (separate facility). All meals are served at the beach club and they have a nice pool. Near the beach is Sandy Toes Bar which appeared to be a cool little food shack & bar - but for no apparent reason, it was closed. The Spa is also closed, but we were able to get a masseuse to come in for three massages. Not sure why it’s closed. The front desk staff is pretty helpful, but you shouldn’t expect them to go out of their way to make it an amazing stay.
You can’t rent a. golf cart which is convenient (think it’s about $15 a day). Each villa has a cart garage.
Service: Here’s where Grand Isle falls down. The service is mediocre at best. The people are pretty nice, but don’t understand the service business. Getting drinks on the beach is a struggle. Money & tips don’t seem to motivate the staff. I spoke with a couple of them and requested better service, but to no avail. The resort wasn’t crowded - we were the only people on the beach - but the staff just doesn’t have a service mindset. I’m fine with “island time”, but in most cases, it’s simply a lack of motivation to serve the guests.
Food: It’s really good. Breakfast is basic, lunch is mostly handhelds (the tuna wrap is great) and dinner is steaks, chops and fish. We thought every meal was exceptional. Hats off to the chef!
Beach: It’s good, but not near as good as Grace Bay on Turks. It’s seaweed season, which doesn’t help the beach vibe. They finally brought in a tractor and trailer on our last day, but the beach needs to be cleaned daily. The water also has a lot of seaweed.
Excursions: We took a half-day and swam with the pigs, turtles and sting rays. We also went to Chat-n-Chill which was great. We also played golf at the Sandals course which is pretty good. They had punched the greens, but the back nine is beautifully designed along the ocean.
Overall Recommendation: I wouldn’t recommend Grand Isle Resort. Most of the restaurants are closed and there’s not much to do. Combined with the lack of service makes for an average experience at an above average price.
Avaliou em 27 de Agosto de 2021
This Resort is outstanding all the way from the front desk through the Palapa Restaurant. Everyone is so friendly and helpful. All smiles from everybody. The views from our villa are wonderful & the beautiful beach is the nicest water I have seen.