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Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 198 avaliações
Pontuação dos viajantes
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Resumo das pontuações
Service is everything!
This is a typical hotel of its kind and has all facilities you would expect. Rooms are well appointed and they have everything you need for an overnight stay. What earns this hotel its excellent rating is the service from the hotel staff. We informed the front desk that the remote device to control the air conditioning wasn’t working and after initially trying to talk us through how to unlock the device, we convinced them that they needed to see for themselves. They sent a colleague up to our room and within minutes he realised the unit was broken. However, he had anticipated this, had brought the keys for an adjacent room, and swiftly moved us into another room. In life, things occasionally go wrong, but it’s how they are dealt with that counts and the staff at Hotel Chicoutimi dealt excellently with our issue. Absolutely faultless customer service, thank-you.
Nice boutique hotel
This hotel had a nice boutique feel. The room was nicely appointed, and our particular view was really cool with the Presbytère de la Cathédrale next door. The location was excellent for walking in the city. We had a pretty good breakfast (included with our rate) at the hotel with good service as well.
Hotel is ok, we took the renovated room but it is just a new tv, new bed sheets and table. The floor were old, same as bathroom. No plugs near beds for computer or cell phone. Heating was an issue (too hot or too cold) very old system. The best part was the location. The staff is very nice and friendly. The worst part was the noise. You can hear everything, even the conversation from next room. We had a screaming kid next door so not fun but at least the first night nobody beside our room so it was the best night out of 3.
Inappropriate art of erotic male torso in room. Careful if you have difficulty with stairs as there are stairs to enter/exit hotel. Never saw anyone to help me with luggage. Also, stairs seem to often be mopped...often wet...hang on to handrail. I mentioned to the front desk that small boutique beside check-in should carry a few tech items such as chargers (including car chargers). I rented a car and was about to embark on popular route to Tadoussac. The second lady seemed to get it...the younger staff...just blow you off. Bad customer service.
Absolutely amazing hotel
Very beautiful room (433). Tasteful furniture. Clean. Amazing view. The staff is very friendly. The room had a fridge, coffee machine, hair dryer. Free wi fi. One downside is that to get to the main hallway, you needed to use stairways, there is no ramp for strollers or wheelchairs. would definitely come back