Não se aceitam animais de estimação.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!
* Isso mesmo: se acontecer algum imprevisto,você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in emsemanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 422 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Stayed here last week while in town for a family member's graduation. Started out rough because their internet/computer system was down and they could not get us checked-in. Once the system was back up, they wouldn't allow us to check-in until 3pm which was a bummer after a red-eye flight from SFO. Not a deal breaker though. Our room was quaint and clean. Only two pillows on the queen bed. No extra blankets. Two towels. Two bars of soap and one shampoo. This is important because it's the EXACT same setup and supplies at the City Express Monterrey (we stayed there on Sunday night). I'm going to assume that all City Express locations are the same. Pretty cool because you know exactly what you get. Anyways, I digress.... rooms and linen were clean; staff was very friendly; beds were comfy; heater worked well which was important since it snowed while we were there.... brrrrr... only thing that I wish had been better was the water pressure in the shower and that there had been a fan in the bathroom! The PLUS to these hotels is their breakfast. It's not some puny continental breakfast... they have legitimate food! Eggs, beans, salsa, chips, pastries, cereal, toast, yogurt, coffee, etc. YUM! The hotel has a great location; close to downtown, the university, etc. Because of our experience at this location we chose to book a night in Monterrey for our return trip home. Thanks!
Good, clean and inexpensive place to stay when you are just passing through. The staff was friendly and the front counter person spoke perfect English which made check-in much easier. We were only there one night but we would stay again if we ever pass through in the future.
I recommend this hotel to all travelers. Excellent service. Hotel employees were very friendly. Excellent restaurant next door for dinner and drinks. The continental breakfast was very good. A good variety of fruit and good coffee. I felt very safe with a front door security person.
No Hot water
Stayed for one night as I was conducting business in the area, the location is conveniently located. On our arrival day we tried to take a shower and there was no hot water. Contacted front desk and they dispatched a security guard who said " the water is not as cold now" I replied but there is no hot water? He said it's always the same problem... disappointing.....
Convenient Hotel and Location
Clean and Convenient hotel, good for leisure or business trips to the area, or even some further away locations, because of convenience of location. Very basic, but good for the price, no cleanliness issues, good rates. Personel was friendly and knowledgeable on directions requested.