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Amazing historic hotel and museum
Avaliou em 12 de Março de 2021
This place is amazing - behind the old gates are two large sunny courtyards to relax in, a beautiful garden behind, great breakfast and evening meals. The first courtyard has museum rooms and the second is for the hotel. This house belonged to an anthropologist/ archeolagist and the rooms now display many of the historic finds and photographs - really interesting. The bedrooms are decorated with local handicrafts, large and airy with an oldfashioned, with a fireplace to take of the late evening chill. We stayed two nights and the second night left early on a trip for Palenque (3am). The gentleman from reception kindly waited in the gateway entrance with us, until the taxi came.
More a Legend than Just an Inn
Avaliou em 26 de Janeiro de 2021
Have been going back since the 1970s. Certainly NOT your normal hotel, but an experience like few you will find. About a 10-15 minute walk from town square ("parque") and Santo Domingo church. Restful, away from the bustle. Rooms have indumentary from local towns, fireplace (wintertime can be chilly), bath. Two rooms with hydromassage/jacuzzi. If you can disconnect from a TV and phone in the room, this is for you. Tasty breakfast included, some options for late dining. Handicrafts available from indigenous (Tzotzil and Lacandon) vendors in the sunny patio. Across the street is a Mayan hut offering massages ($20-30 US), food and coffee (the best Irish coffee for the price), and a small handicraft store with Lacandon and Tzotzil arts and crafts, and showing a video (fee) on the history of Franz and Trudy Blom from the 50s to honors by Carl XVI Gustaf of Sweden. A pivotal place for Chicago and Harvard anthropologists from the 50s-80s, with the best library on the area in the South of Mexico. Two small museums (Lacandon civilization, Moxviquil archaeology). Nice gardens to sit and read in, plus a tree nursery which teaches children to plant trees. Reasonable price for a bit of Highland history at the House of the Jaguar.
Avaliou em 15 de Junho de 2020
While staying in a nice hostel in SC we wanted to spend a weekend in a nicer hotel for our anniversary. We had previously visited the museum, and were impressed with the history and foundation. We enquired on Thursday, and were shown a nice upstairs suite with a large whirlpool bath, fireplace, and garden views. Perfect, we thought, a huge hot bath and a nice space. Upon checking in the following day the first thing we tried to do wash wash our hands in the bathroom sink - this resulted in jets of water covering the floor and us, as one of the taps had been removed! Ok we'll use the shower head instead. After deciding to have a shower as well, and waiting a few minutes, it became painfully obvious, that hot water was not forthcoming.
After asking at reception, I was informed that they could fix it, but not until the following day and they offered us another inferior room which we declined, as we were only there for the suite with the whirlpool bath. As we had paid for the suite, and on the promise that it would be fixed the next day, we packed our bags and left.
The next day we arrived and checked in, to find that the sink had not been fixed. We decided that we would just deal with the broken sink by plugging a wine cork into the open pipe. Upon running the bath, the water ran out completely. We were again offered another room, which again we declined. We asked when they would fix the water and we were told that it would be fixed immediately. It was not.
We ended up staying that night and the following night with no running water, and showering in another room in another part of the hotel. We asked for a complimentary night as they promised that the water flow and temperature would be fixed on the Sunday, which they agreed to. Again there was no hot water until Monday morning when we had to check out.
Our main issue was that they continually promised a resolution, which did not happen, nobody was in a position to take responsibility and fix the problems we encountered. While the staff were friendly, there seemed to be nobody who could actually deal with the water problems.
If you want to stay here, check the facilities first as the staff didn't seem to understand that we selected the room for its nice bathroom, which we were unable to use.
Not Your Average Hotel- in a very good way
Avaliou em 15 de Março de 2020
We spent 4 nights at Na Bolom and loved it. This is a unique property, part hotel, part restaurant, part museum and part gallery. The history makes it extra special and inspiring. The grounds are stunning with several courtyards- all surrounded by wonderful art, amazing photographs and history. In addition, staying here supports important ongoing community work. The breakfasts were delicious. Service wonderful, attentive and caring. This is not the place for you if you prefer a cookie cutter, no surprise, standard hotel room. If you appreciate art, culture, history and want to stay in a truly unique property this is for you. Most staff speak little if any English. That was not a problem for us and won't be for you either if you go with the flow.
A unique and wonderfully unforgettable experience
Avaliou em 20 de Fevereiro de 2020
My husband and I stayed 3 weeks at NaBolom at the start of our 3 month stay in Mexico and what a welcoming start to our trip. We appreciate bright rooms with much natural light and our room, Jatate, on the second floor and the next door room, La Cueva, have that with calming views to the lush gardens surrounding these rooms. Our room was large, comfortable, and tastefully decorated, reminding us that we were staying in a place which had been created with passion and is full of history. Bedside tables with lamps and a desk and chair made a lengthy stay very comfortable. As it was January we appreciated that Manuel set a fire in our fireplace every day. The entire staff, many of whom have been at NaBolom for a decade or more, made every effort to make our stay comfortable and relaxed. Santiago, the manager, made Herculean efforts to solve some wifi problems; Lulu at front desk answered our many questions and was generally very helpful; Fidelia, the housekeeper, kept our room immaculate and beautified with bouquets of flowers; Mario and Alex, the waiters, were attentive and friendly as they served up delicious Mexican breakfasts we were able to choose from a large menu; and we highly recommend that you take the tour of the house museum with Pepe who has a wealth of stories about the place and the Bloms who created this space. NaBolom is a bit of a walk to the centre but on occasion we took a taxi to the centre - a deal at 70 pesos.