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Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 20 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Hotel novo e com estilo
Novo, arrumado, equipe atenciosa. Bom custo benefício quando comparado a outros preços na cidade. Bem localizado. Por ser novo faltam alguns ajustes. A porta do banheiro do quarto não fechava direito. Poderia ter um frigobar no quarto...
Santa Marta travels
Helpful staff, spacious room, creatively decorated but impractical in several ways. The breakfast tables need to be cut down by 8 inches - they are so high one's chin in in one's food. The bedroom consists of a mattress on pallets instead of a bedstead and a 'desk' made from a pallet nailed to the wall. That's it. No side table no furniture nothing to put anything on. No place for reading glasses a book or phone or water bottle except on the floor. The shower is a booby-trap - a perplexing design. The shower head and faucets are 42" back on the deep wall. The glass door opens inward. There is no way to turn the water ON without being blasted tip to toe with cold water and - because you must open the door to step into the shower to reach the faucets all the water sprays out into the room. The shower head is not adjustable. I can't imagine how the staff cleans the shower - they would have to undress completely or get soaked every time. This takes the prize for the dumbest design of a shower ever. WIFI only works on first floor common area - not in the room. Also we had to request towels and a blanket and toilet paper - there is nothing extra about this hotel. It may be more of a hostel than a hotel.
Style over substance
Aesthetically, a very nice modern hotel. The ground floor / rooms looked very nice. This probably led to falsely high expectations. Also a hot tub on the roof, which we didn't use. We felt the staff were still very unsure of things, for example the check in took ages as the staff not quite sure what to do. One day the lady that cooks breakfast did not turn up, and other members of staff had to be prompted to help (they were sitting playing on phones. Also have a misleading "happy hour" poster that lists lot of drinks including beers, but actually only include cocktails. Caused a bit of confusion when paying. In summary, for $30 a night - good value for money. Nice location and decor. Good rooms. Could use some work on the little touches.
Nice rooms and excellent service
I already booked the hostel when I first read the trip advisor reviews. I was a bit upset after that because the reviews were quite negative. My experience in this hotel was very good. The room looked exactly like on the picture. The Wifi was good, we could even watch Netflix in our room. The air conditioning was fantastic. The staff helped us on several occasions to call a taxi or recommend a place. Plus the price is very good. I would definitely recommend this hotel!
Poor WiFi and service
The person who was at the reception at the check in had no idea of what he was doing, didn't know how to make the payment, or treat the guest. When I pointed out the bathroom wasn't clean he only nodded and did nothing. The only reason why we stayed there was because the partner hotel informed us they had hot water but when we used the shower the hot water was on for ten seconds and then cold. The WiFi in the room didn't work and in the lobby mostly off. During the check out the receptionist asked about our stay and when I explained all these little things she said or did absolutely nothing,wig what I didn't understand her point of asking when she provided no information, solution or at least an apology. Rooms are comfortable and clean. Breakfast is nice and the little house has a nice display and environment.