Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Misses the mark
Avaliou em 9 de Julho de 2021
While there are a lot of positives to this hotel, it doesn’t achieve the luxurious, upscale vibe/experience it seems to be trying for.
First, the positives. The hotel is located right on the Pacific and the view is spectacular. We really enjoyed swimming in the pool and lounging by the water. We felt very safe the entire time we were there. Other reviewers commented on there being too many families for the hotel to be a good couples trip- we didn’t find that.
The negatives. The hotel is overpriced for the quality it delivers. The room we stayed in wasn’t very clean and the window AC dropped constantly on the floor. The bathrooms do not have hot water- I understand this is fairly common for beach accommodations, but I would expect hot water in a room costing appx $250 a night. The staff were very kind; however, the hotel is terribly understaffed. As other reviewers mentioned, it took a very long time to get food and drinks. The drinks were good but the food was barely edible. Breakfast is their best meal.
Suggestions for improvement:
- lower prices or vastly improve quality
- more staff
- pool towels
- information in rooms about hotel, activities, etc
- hot tub
- consider revising menu
- inspect rooms to ensure cleanliness
Beautiful Beach, Captive Restaurant Ruins the Experience
Avaliou em 2 de Julho de 2021
First the Good ...
Beautiful quiet beach, nice rooms with good air conditioning and comfortable beds. Nice rooftop lounge area, easy check-in, wifi works well. Fairly quiet and not a party destination. Mostly young families.
The Not so good ...
Not a great place for couples. Mostly families with kids. Three pools with one designated for kids that none of the kids use. They are in all of the pools including the little ones being fed IN the pool and dropping food in the water. No microwave, no refrigerator, no coffee.
The bad ...
The rooftop had a nice hammock that my 110 pound girlfriend tried out and the rope slid down the pole and she almost broke her arm..... and now the worst. ONE restaurant and you have no choice but to use it. Service is horrific. Food selection is terrible and the beverage selections are sparse at best. Breakfast is free and nearly inedible with some of the worst coffee (IN GUATEMALA) I've ever had. On my last night, I splurged with a Churrasco steak that tasted like my shoe and got food poisoning and was sick for five days. This is unacceptable for a hotel charging $190-250 a night.
AVOID this place.
Avaliou em 5 de Abril de 2018
The hotel is located close enough to Monterrico to enjoy the noise if you want to, but far enough to not have to hear it all the time. The swimming pool is very nice, it is right in front of the beach, nice rooms, excellent service and very quiet since it only has something like 15 rooms. It is a little expensive but worth it, and the only thing I did not like was their food, so be prepared to go out to eat, although the included breakfast is good enough.
Avaliou em 13 de Março de 2018
I visited Isla Parlama on last year's holy week and I just can't wait to go again! This hotel has the most delicious drinks and food, it has the most insane pools and it is really in the beach! I hate those hotels that say they are in the beach, but in reality you have to leave the hotel to go to the beach. This hotel is so cool! I can't wait for this holy week to have a chance to go again!
What are the owners thinking?
Avaliou em 7 de Agosto de 2017
Not new,but that is beside the point.Can anybody imagine what these people are thinking.No fridge in a place where you cannot get a cold drink at night.What do you do in the middle od the night if you need a simple glass of water. The trick they use is to get people to go their not so good restaurant.I called at 9 pm to ask for the internet password and nobody answered,came outside and the only person on site was a guy with a machete . I coul go on and on but what for.What if there is an emergency?who do you call.Needs improvment in every area.Use at your own risk