Informações do estabelecimento
Saída até: 11:00
Calle Josefa Vergara H. 12, Centro, 76000 Santiago de Querétaro, Qro., Mexico - Santiago de Querétaro, Queretaro - México - 76000
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Atendimento excelente e o pessoal do hotel bem atencioso.
Avaliou em 13 de março de 2016
Lugar aconchegante e acolhedor. Os hóspedes são tratados muito bem do começo ao fim. É o perfeito reflexo do clima do país, da cultura, das pessoas. Excelente café da manhã e típico mexicano. Acomodações limpas e higiênicas.
Grat Value for Price
Avaliou em 5 de novembro de 2021
Plus: · Great location. Amazing value for price. Humungous room with all amenities. Morning staff - helpful and smiling, willing to help. Minus: · The lady that checked us in, she seemed bored with her life and work: - she could not provide us with simple advice: where could we have a local taco - she "forgot" to give us the key - she didn't mentioned where the room was, we had no idea where to go, and we needed to keep asking in order for her to explain us where the room was - again, maybe it was just her bad day. in the end, after this experience we decided to rely more on uncle Google's help then hers
Nice but be careful in picking up the room.
Avaliou em 9 de setembro de 2019
Excellent, and the location is perfect. Staff mostly are friendly. The problem is that some of the rooms do not even have proper ventilation, forget about windows. I would stay in this hotel again, provided they give me a better room. Was very easy to locate the hotel.
Avaliou em 27 de fevereiro de 2019
We booked this hotel for three nights for our stay in Queretaro. We chose the hotel because of location (we wanted the downtown area), previous reviews and price. The cab driver had no problem finding the hotel from the bus station but walking along the narrow street it could be somewhat hard to spot. There is a small lobby area. The hotel was expecting us and had our room ready (the hotel was not really too busy). Staff spoke virtually no English but we were able to manage quite well with our limited Spanish. We walked to most of the sights in the downtown area. Restaurants and bars are close at hand as is shopping. Our room was spacious with a nice bathroom. Linens and towels were good. The bed was comfortable. It took a while for the hot water but not inordinately long. The room faced the courtyard but since there was not a lot of customers, this did not create a problem. There are other rooms upstairs but we were on the main level. The room was quiet at night. WIFI signal was good. The room was made up each day and the staff did a good job. We needed to check-out early for a bus departure and the staff were accomodating and helpful. We have at least one suggestion - it would be good if they offered coffee or tea in the morning. The nearest cafe to pick up a coffee was a couple of blocks - others closer did not open until later in the morning. Also getting in and out of the property was a bit of a hassle - you sort of got locked in and had to have the front desk staff open the door for you. This was not really a problem as there was 24 hour front staff but it was a bit unusual. We would certainly consider this property again.
DO NOT stay at this property.
Avaliou em 19 de novembro de 2018
Hello all Travelers. DO NOT stay at this property. The hotel and staff are terrible, with the exception of Fanny and Itzel. The rest are awful. GM Angel is the worst hotel staff ever hired at this location. I stayed there 2 weeks ago and his attention was the worst ever. When I asked the housekeeper why the sheets were dirty, she said that is what they are being told to do???? If I could give this property a minus star, I would -10.