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Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 957 avaliações
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In light of the Covid-19 situation, I have decided to go along with a staycation at Hotel Michael instead of my planned trip overseas. The first time I came here for a staycation, everything was perfect and I was given a newly renovated room and was impressed with my stay. That was what prompted me to do a 4 days 3 nights staycation this time round. However, this decision proved to be one of the worst decisions. The room I got this time round has a door that can open and join with the room next door to facilitate families staying together. I happened to be placed in a room next to a family with at least 2 kids (inclusive of a wailing baby). I have not seen what the look like, but I’ve most definitely been hearing them. I am still hearing them as I write this. For the past 2 nights, the kids have been screaming and crying. They made noise in the morning, afternoon, and up till 11pm+ at night. My rest was affected, and hotel staff members were informed. They said they would send someone up to inform the occupants next door to keep their volume down but it hasn’t been much of a help. Additionally, the TV connection to the cable network kept dropping on and off. I have one more night of torture here. Can’t wait for it to end.
Clean and quiet hotel. Friendly staff who went out of their way to make our stay there more pleasant. My husband and I got a free upgrade to a deluxe suite and this made our stay even more memorable. Thank you guys
We were greeted by Yadi, the friendly doorman once again. This time we were upgraded and room was very spacious with luxurious feel. The reception Corinne and Concierge Albert were very friendly and helpful too. They extended a late check out for us and helped us store our luggage as we were late and rushing to Universal Studios. Thank you and will definitely recommend to my friends and family.
Smooth Service and A great experience
As always I recieve good serviced from the staff of this hotel, especially Irfan from the front desk. He was very friendly and was very helpful to all my queries. He made my stay smooth and I had an awesome time in Hotel Michael
Never knew the resort could be so peaceful and this is good because I was served by great staffs from the bellboy at the entrance Safaruddin (hope I got it correctly) who carried by luggage from my car to the room after check in. Front desk Angeline was alone but served all 5 guest before me quickly and got me to my room in 15mins. Housekeeping was wonderful in ensuring my stay and room was always in pristine condition. They were always in high spirits and smiles and greeting their guests as we passed along the corridors. The dining options especially Malaysian Food Street was great. Attractions not many people, good for meeeeee.......can ride the costers without waiting too long as I heard it can be a pain to wait on normal days. Checkout was met with Josie and she thanked me for having a good time. I thanked her and the staffs for making my stay on that was relaxing and wonderful.