Não se aceitam animais de estimação ou de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 152 avaliações
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Resumo das pontuações
Consider for conferences and corporate retreats, but that’s about it
The hotel gives a great first impression, situated on an island in a man made lake, it feels like a world of its own. The lobby looks like a futuristic hunting lodge and the layout of the hotel is like a spaceship, with design elements to match. However the charm wears off when you start to look at the details, which is decidedly four star. As to the food... OMG it’s 3 star at best. Don’t get the room service express menu, the una-don was worst I have ever had, and I have a high tolerance for traveler food. The location and the many event areas it has makes it a good choice for corporate kickoff events or team buildings, but frankly I can’t think of other reasons I would want to stay there personally or with family.
Nothing to complain about, good hotel
2 adults + 6mo baby. Hotel if very far from downtown, which we knew about and I don’t really understand how ppl complain about location. Check map before you book a room. It’s a lovely, long walk from subway. Took a detour to get food from papa johns, then went back to the lake and enjoyed little picnic. Hotel can certainly fix welcoming sign, some letters are missing... gives bad impression. Check in process was reasonably smooth, except they forgot to mention deposit and went straight to charging it. ( tho we received some drink coupons for “inconvenience”) We had special request a-la baby crib, which was provided. Thank you Room was clean and lovely, balcony with garden view. ( didn’t regret garden view as lake side seemed quite windy). Room D331- bathtub is leaking (in case if hotel reads it, forgot to tell them when were checking out). Bed is big and comfy. Good breakfast, they did their best to get some extra clean veggies for the baby ( not seasoned or anything). Children’s playground located inside the restaurant, which is convenient for parents with older kids. Unfortunately weather wasn’t in our favor, so outdoor pool was too cold to swim, indoor one actually required swimming hats (???) so couldn’t enjoy it either. They had some activity by the pool in the evening with free snacks and singers- very lovely. (Saturday)
Nice stay, large rooms, bar and restaurant inside serve good at reasonable prices. Wellness area with swimming pool and sauna are quite good but the pool had not so clear water :-( The only negative part is the location, which is far away from everything! No shops, restaurants, local etc
Ok but far away
I stayed here for a business meeting at a nearby university. This is no where near to downtown Shanghai if that is your destination. The hotel is on a man made lake , and the whole area appears to be a major development project to fill in marshland for housing and tourism. There is a lot of construction happening and a lot of empty, modern, and partially finished highways near the lake. It took me one hour to walk to the university, so I was very reliant on the bus service provided by my meeting organizers. If you want to go anywhere beside the hotel, the nearest shops and restaurants are 1/2 hour away by foot! The hotel has an outstanding breakfast buffet with plenty of eastern and western selections. The fitness room is ok and generally always open but unstaffed before seven a.m. I think. The room was also too hot for working out. The food at the restaurant where breakfast is held is good. There are good selections of beer, wine, and liquors. The hotel is part of its own land jutting into the lake. Room corridors are a bit post apocalyptic — very modern and expansive but with few people. Rooms are good and spacious with an iron, coffee and tea, and a fridge. There’s a large bathtub in the bathroom. Service was great but few staff had good command of English.
Fantastic hotel at the wrong location
As many people have pointed out, the single biggest shortcoming to this hotel is that it's really far-far away. We had an opportunity to stay here as an official company retreat and for that purpose, it really did fit the bill. The rooms are fabulous and the premise itself is nothing short of stunning. - The food wasn't exceptional but adequate - The seminar rooms were very neat and came with a whole lot of amenities. - The pool and the gym were very well equipped - The Alps Haus bar was almost always deserted but served decent beer. If you happen to be here for a well defined purpose you're likely to be satisfied... But if you're staying here with any intention to experience Shanghai, you're goin to be deeply disappointed.