The POLO TOWERS HOTEL is a Tourist hotel. The nightlife/restaurants are easily accessible by taxi or bus from the hotel.
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 797 avaliações
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We stayed in this hotel for around 3 days. The stay was really comfortable and fantastic. The property is really beautiful and worth visiting. The Staff was very friendly and very helpful. The place is really worth staying.
Not upto the expectations !
Dates of trip - March 2020 (Holi week) Stay - 2 nights (8th March - 10th March) Trip - Family Trip Details - Had done prior booking based on reviews. The hotel is among top 3 rated in Shillong Region on various websites. We had booked a Premium Room over 1 month in advance. We had also informed the Hotel Desk about our timing of arrival several hours in advance. To our surprise we were given a room which had a Huge pillar in between near the bed, which was a great turn off. Allegedly there were no other room available of the same category in the Hotel even in the lean season !!!! Positive Points - 1. Excellent location. 2. Very Cordial and soft spoken staff. Staff was very helpful. 3. Very few hotels in Shillong of this 3/4 star category. Negative Points - 1. Very small rooms and extra small washroom. 2. Not value for money. Good attempt to imitate high class hotels, but not able to come anywhere near even. 3. Food is a big negative. Don't expect authentic dishes. Even the simplest dishes (dal makhni, tomato soup, fish fingers, parathas) do not taste what actually they should ! 4. Average room service. You need to remind 2-3 times before a thing is done! 5. Heating facility available but not operational in open air restaurant even in cold weather condition. 6. Main restaurant is in minus one floor (basement) which is a bit non airy / suffocating.
Amazing Experience - A-Z of Hospitality
Was struck in traffic jam in Shillong for 4 hours on account of Shivratri, with my family. That's when I called up hotel for help. Hotel Manager Mr Neeraj, took it on himself to help us out. Not only he guided us to an alternate route, he walked 500 Mtrs out of hotel to meet on road when we got stuck again due to one way traffic. On reaching hotel, Mr Pinku Kumar and his team, guided us directly to our rooms and check in took place in our rooms. It was a refreshing experience, which took away all the stress of traffic jam. This is what is called A-Z of hospitality, full credits to the Mr Neeraj, Mr Pinku Kumar and their staff. Thanks a lot!
Good food,well maintained,friendly staff ,peaceful and homely atmosphere.A very nice place to stay.I would love to stay there in my next trip and would recommend my friends to drop in there.The bakery counter near the reception was also very cosy one.
Rooms are good for a family stay
Its one of the good hotels around. They claim to be 4 star but i guess a 3 star would be fair. Stay was comfortable. Could add to the dining services considering their 4 star claim. Its about a Kilometer from the Hub of the City(The main market) so you may have to walk uphill or walk by road or take a taxi for everyday evening trolling.