Avaliação dos hóspedes
Pontuação dos viajantes
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Viagem a sós
Viagem com amigos
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Avaliou em 23 de Julho de 2014
Situado numa elevação de Sils Maria, este hotel que pertence à mesma família desde 1908, oferece acomodações espaçosas em regime de meia pensão (café da manhã e jantar gourmet), Meu quarto tinha vista para as montanhas e para o lindo lago de Sils. O pessoal e os proprietários fazem tudo para proporcionar sua estadia maravilhosa. Os garçons, muito simpáticos vêm da Itália, de Portugal, da própria Suiça. Além de piscina,sauna,massagens, biblioteca, o hotel tem um bar acolhedor com música ao vivo amplas áreas para sentar e tomar um chá, ou simplesmente conversar com amigos.O hotel ainda proporciona aos hóspedes os transfers de chegada e saída de Saint Moritz, que é onde o trem chega mais perto e tem condução durante todo o dia para os hóspedes se locomoverem para o centro e para os locais de acesso às trilhas pela montanha.
A True Great Among the Grands
Avaliou em 19 de Setembro de 2021
This fairytale grand hotel perched on a hill with exquisite lake and forest views is one of the most enchanted places we have ever stayed. From the moment of arrival, the service and personal attention was unparalleled. After a year of vacationless COVID isolation, we booked a four-day package plan with meals in the hotels three restaurants.
On arrival, we were truly touched to be personally met at the desk by a member of the hotel's founding family. We talked about how we head heard about the hotel, and we were astonished to be presented with a beautiful hardcover book about the history of the hotel which is very worth reading. There was no sense that this was a perfunctory greeting. It was genuine interested outreach by a family who love their hotel, and want to know what makes people visit.
The atmosphere is elegant Art Nouveau – late 19th early 20th century. Vast high-ceilinged hallways with private sitting areas where guests can make themselves comfortable and read a book while enjoying the views. It is a place from another time, a time of leisure and luxury, and reflection. There is a beautiful spa. My husband enjoyed relaxing in the whirlpool and had what he said was the most delightful pedicure / foot massage of his life.
The attentiveness of the concierge desk it particularly to be noted. From helping us to return a key we had forgotten to return to our previous hotel in Andermatt, to aiding us when we lost an iphone in a local restaurant, they went above and beyond. We felt we had returned to another time of genuine service by people who were proud to be a part of a grand tradition.
A couple of notes. Dogs are welcome in the rooms, but not allowed on the furniture and not allowed in the dining rooms. A special dog mat is laid out in the rooms to welcome them. We were at first fearful our year-old Chihuahua – on his first hotel visit – might be naughty. But he seemed to totally grasp that this was a special place and was incredibly well behaved even when left alone in the room. He didn’t even try to jump on the bed after being instructed once that it was not his place. The desk staff always said hello to him and petted him, remembering his name as we passed through the lobby. He strutted proudly through the hotel as though he knew this was a very special place and he had to be on best behavior. We actually appreciated in the end that we could not take him to the dining room – it made it quieter and less distracting for us. But we are noting these restrictions to avoid surprises for dog lover travelers.
Our package included breakfasts and all of our dinners for four nights. We had one dinner in the Arvenstube, the hotel's fine restaurant, two pension meals in the hotel’s elegant main dining room, and one dinner in the chic and modern Giger restaurant in an adjacent building.
The breakfasts were outstanding. There is a vast array of breads, cheeses, charcuterie, fruit, and fruit juices. One of my absolute favorite things was the fact that the fruit juice area includes a little flask of pressed ginger juice that you can add to your morning fruit juice. An amazing special touch. You can also order eggs benedict, omelets or eggs prepared anyway you would like them, all included. The service is impeccable, and the room is incredibly elegant. Breakfast was a special moment.
We loved this hotel, and hope to return, but we have one critique. The food in the main dining hall – despite the fabulous atmosphere and service - was indistinct and a bit institutional. I must emphasize that we were so happy sitting there – it was relaxing, and grand, and the service team were incredible. It was an amazingly relaxing way to end the day. Sitting in the high-ceilinged rooms, surrounded by families and guests who clearly had been returning for years – so much atmosphere. The sommelier introduced us to an Italian wine we will seek out again. But sadly from the menu there was not a single dish that I remember as distinctive. The same was true in the Giger restaurant where we ate on the first evening. Nothing was bad. But it was all somewhat bland and not inspired. I am sad to write this because everything else was utter perfection.
Our package also included a dinner in the hotel’s Arvenstube. This meal was absolutely outstanding – Tadellos as one says in German. I remember every detail, and the service was outstanding (the service was outstanding everywhere).
We would still hope to return – this place is unique - hence our five stars. But we genuinely hope that the culinary offering in the main dining hall can be taken up a notch.
Above all, thank you, Hotel Waldhaus, for four very special days that we will always remember.
Waldhaus Sils Maria
Avaliou em 26 de Agosto de 2021
A beautiful Art Nouveau hotel like a "fairytale castle", nestled in the forest, adjacent to the Fex Valley , the most romantic of the Engadine. If you are tired and fed up with the crowding of Sankt.Moritz, Sils Maria is the ideal place to forget the daily stress. From here you can go and visit the whole Engadine, on foot or by public transport, as the hotel management provides you with a card for all means of transport (cable cars, chairlifts, trains, buses). As soon as we arrived at the hotel we were greeted at the reception with professionalism and human warmth. We were invited to the lounge bar and were immediately offered coffee and fresh water. The kindness and friendliness of the staff has remained in our hearts. The room was spacious, bright with a view of the Silvaplana Lake.
We chose half board and we recommend that you choose this option, as the food is truly fantastic. Good quality breakfast, a wide range of carefully chosen, high quality products for all tastes. The wonderful dinners, different from one evening to the next. Congratulations to the cooks and the waiters.
When we returned from our hikes from the mountain, we let ourselves be pampered by the 3 whirlpools, one of the 3 open under the blue or gray sky depending on the climatic condition. The large indoor swimming pool with windows looking towards nature. Saunas are great at different temperatures and types.
In the garden, you have the opportunity to lie down, read a book and sunbathe. We were really impressed with the "Waldhaus Castle". I will attach the photographs and videos designed to all those who have never been to this fairytale place, or to people who have already been, and wish to virtually relive these emotions. Thanks to all the staff for your attention.
Hospitality at its best!
Avaliou em 31 de Março de 2021
This is one of the few deluxe Hotels still owned and managed by a family and not a corporation or big chain. And you can see the difference: the owners are omnipresent and always there to take care of the guests needs, they create such a nice personal touch to your stay - for me this is absolutely top and a reason to come back and recommend it highly to all my friends and family. I have been to many hotels worldwide, but this personal touch is really exceptional.
The hotel is built in one of the best locations, overlooking the area, very quiet with lots of nature around to start some beautiful hiking and walking tours. Top location. You need some minutes drive to St.Moritz but the hotel can provide you with transfers.
Very nice old hotel, great lobby with a nice atmosphere. I especially liked the live music during afternoon and evening. Beautiful bar, library and also a very nice restaurant in tipical local design.
Rooms are all different, some are on the smaller side, but still ok. They have newer and older rooms, but all have a certain character. Rooms are very well made up two times per day.
The food in the restaurants (3 restaurants) is very good, in particular the Arvenstube serves excellent food. Very extensive wine list with a huge choice and very reasonable prices.
Service is very good, the staff is very friendly and attentive. A strong point in this hotel.
The newly built Spa is excellent, very nice design and variety of options (sauna, whirlpool etc). Many options of activities. They also offer some cultural activities like live classical music and others, very good and classy.
Covid measures were well executed, you feel very safe in this environment.
I must say, one of the best hotels ever experienced when it comes to personal management and service, for me a highlight and I can highly recommend this hotel to people who care about this personal touch. I will definitely return!
Thanks to the whole family and staff who made my stay an outstanding experience.
Discrete luxury and friendliness on the highest level!
Avaliou em 5 de Janeiro de 2021
I highly recommend this pearl of a traditional and unique Swiss Grand hotel in the Upper Engadine valley of Sils-Maria as well as its personal and friendly touch and environment as the owner family personally welcomes and says goodbye to you. Moreover, I felt extremely safe and comfortable as they have professionally implemented respective COVID-19 measures. Finally, I extremely enjoyed my stay and will be back soon! Many thanks for this wonderful stay to Mr. Claudio and Patrick Dietrich and all the professional Waldhaus staff!