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Baseada em 2294 avaliações
Ver todosInstalações Para uma estada confortável e relaxante, o estabelecimento dispõe de inúmeras comodidades, entre as quais acesso à Internet, acesso à Internet sem fios, um restaurante e um bar. Os hóspedes poderão deixar a sua viatura nos lugares de estacionamento do estabelecimento....
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Needs updating plus a few more things
I would be hard pressed to call this a 4-star hotel, but I’ll start with the good. Staff was friendly and the breakfast buffet is good. Nothing special about the suites but mine had a refrigerator and safe. Good number of TV channels, only 8 or so did not work. Complement – Veronica. She worked the breakfast most days I was there. She was delightful to talk to, was very polite, helpful and professional. I hope she receives acknowledgement for how great she was each early morning. No coffee maker, just a hot water pot for tea and freeze-dried coffee packets that never taste good. Along the front of the building, you can’t enter the hotel from the stair exits. You must walk through the daily rain enter from the lobby. The parking lot is poorly designed. There is only one in and out and when exiting, you must drive around the entire hotel complex. The parking spaces are very skinny which encourage door dings and you are charged 15 pounds each day to park. Disappointed hotel guests are charged just to stay there. As for the executive lounge, don’t bother if it’s an upgrade charge. They offer 1 type of beer and 1 red/white wine. The hot food is mostly chopped potato with something dumped on them. Nothing even close to a bar appetizer. Add large glass jars of old peanuts and chips plus some soda pop, a few juices and that’s about it. By far, the most low-end Marriott exec club I have been in and after 4 years of international travel, I’ve been in many Marriott lounges. Finally, I participated in their Green program where they only come to your room once every 3 days. On day 4, Still no housekeeping service. I had to go to reception to have them correct this issue plus I’m on the phone with Marriott right now because the 4,000 Green points I earned have not be credited to my account.
A fabulous stay!
having won the Valentine's competition we arrived for our stay last night. It was a lovely surprise when we arrived last night to find we had access to the Executive Lounge and we spent some relaxing time in there being very looked with complimentary beer,wine, soft drinks and snacks. we were a little disappointed that the main restaurant was closed but the food we had in the bar was lovely and the cocktails were wonderful! Our room in the Executive level was spacious and comfy with everything you would need for a one night or much longer stay. there was a huge selection of choice for breakfast and my request for poached eggs was fulfilled with no questions. Had we arrived earlier we would have taken advantage of the pool, steam room and sauna. We have had a lovely stay and look forward to coming back another time
Needs an overhaul
Statues twice here in February 2020. Clearly had not been renovated for some time and in need of some love in the rooms. Stayed in an executive room which has lounge access. Small lounge with snacks and free drink between 5:30 and 7:30pm. Breakfast is served in lounge except weekends when you can access the buffet. Although it was run down it was clean the first visit. The second time was completely different. Has checked in online and requested extra pillows etc as we did the first time. On arrival to the room there were no extra pillows and the bedroom area had three of the five bulbs not working. We asked on our way to dinner for this to be sorted and to their credit it was sorted in our return. However what really let this place down was the cleanliness of the bathroom. It had not been cleaned properly and there were huge clumps of hair in the shower curtain and towels and stains on the bath. We contacted the hotel via their app and they said they would speak to us in check out. We mentioned it in check out and there didn’t appear any knowledge of our issue. It is one of the cheaper Marriott but I would sooner pay the extra and stay on their Heathrow one or one of the Sheraton’s in Heathrow.
Always Good
Not stayed here for a while but did not fail. Great room very comfy bed and not noisy. Great location for motorway network and Heathrow and Windsor. Staff brilliant at check in. Gym great for a hotel with great range of cardio and free weights. Check out easy
'Wow' Executive Standard!
Travelled to London with National Holidays to see the Lion King at the Lyceum Theatre on Saturday 14th December 2019. Our overnight stay was at the Heathrow/Windsor Marriott. On arrival at the hotel, late Saturday evening, check-in went smoothly. Reception staff, so helpful and efficient. My room, 2223, was more like an executive suite. ‘Wow’ came to mind on entering the room – so spacious, tastefully furnished, clean and quiet. The heating worked well. Bed, comfortable, pillows too. Ample drawer/wardrobe space. En- suite, spacious. Breakfast was to a high standard with an excellent choice. Cooked breakfast or lighter options to suit. Would highly recommend this hotel. Very impressed with the standard – absolutely first class! First time at a Marriott Hotel, it certainly won’t be the last!