Avaliação dos hóspedes
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Qualidade do sono
Small touches are gone…
Avaliou em 17 de Outubro de 2021
No doubt one of my favourite places on earth, we have been going to this hotel for over a decade. Our last trip was the most disappointing trip.
All excited to have dinner in the restaurant (left kids at home) the menu was the exact same we had a lunch! The meal was average at best.
You could notably see the cut backs in the hotel - they even removed the table cloths.
Covid is no excuse not to have a decent dinner menu where guests are used of a fine dining experience.
Also noticed the rooms had there own bottled water, no sparking - notable another cost saving.
Advice to Management you should be adding the small touches not taking them away - I really hope it does not start to lose its charm.
Great seeing all the old staff who make it feel like home, although a very different experience just recently… Covid is no excuse!
Avaliou em 17 de Outubro de 2021
Just back from a short holiday in Parknasilla. From the moment you step through the front door every part of the hotel is perfect. The facilities downstairs offers those relaxing moments in the swimming pool, the gym or the outdoor hot-tubs. The bar have brilliant live music each evening with the waiters getting involved in the craic, the food was always tasty, compliments to the chef. The staff are very nice especially Ankush in the bar who made the stay for us, he went above and beyond to ensure everything was perfect, welcoming us everyday and always making sure we had what we needed.
We stay in the hotel regularly and each time we stay we are already planning our next visit.
Avaliou em 12 de Outubro de 2021
We stayed here as a family in one of the family rooms which was absolutely fantastic. The room was huge with wonderful sea views. Definitely one of the best rooms we stayed in. The hotel itself oozes of class and character and is wonderfully maintained. The staff in all areas were excellent and couldn’t help you enough. The food was very good and the little coffee dock is a wonderful addition with a very helpful, friendly chap working there, he was always smiling and open for a chat. The grounds of the hotel are amazing and we didn’t need to leave as there was so much to do for all the family from great walks and trails to tennis to outdoor swimming pool to golf both normal and crazy golf and finally kayaking and boat trips. There was also a great playground and a games room. Overall we had a wonderful stay and cant wait to go back.
What could have been
Avaliou em 9 de Outubro de 2021
After 18 months and three booking cancellation, we were on our way. As per hotel covid policy my wife was checking in alone. I parked the car and on entering the hotel the porter in a raised voice “sir , sir are you alright “. Great start to a relaxing stay, this happens again as I waited at the top of the stairs. Twice in 10 minutes to be shouted at by the porter. Check in went smoothly for my wife.
The suite room we had was fab, a few signs of wear. Great view, comfy bed and plenty of hot water in the shower.
The setting is what makes this a worthwhile journey. Very nice walks and a map from the hotel to help you navigate.
We were told to take a seat and someone would get our drinks. We met the waitress, got our drinks and never saw her or anyone or the staff again. We would have stayed and enjoyed another but there was no service or even checking to see if we were ok.
Dinner, the food was ok, nothing special. I have a nut allergy and the waiter all seemed aware. Big plus here for that. However the waiters are mostly foreign and spoke to each other in there national language, not very customer oriented.
Breakfast was a huge, huge disappointment, with a rasher that was so devoid of hydration. This was sent back to the kitchen, in fact a good managed kitchen would not have let it out. The waiter served me a muffin with nuts on top, removing it after checking with the kitchen, disappointed.
We got up early to use the outside hot tub, the entrance was in darkness at 07.58. The duty manager told us to go down they would be there presently. 08.10 an employee opened up as he was going for a pre work swim. We sat in the dark for 10 minutes and then the hot tub was covered. We did s few laps and went to reception, they didn’t know. On checking out the hotel had deducted the wine we had the previous evening as way of apology. Also they rang to saw the tubs were open, just as I finished my shower.
We checked out early.
Would we stay again: no.
Would we recommend: no, to many issues
Avaliou em 24 de Setembro de 2021
I love this place. The setting is truly amazing and the entertainment laid on was second to none, we did everything, archery, walks, kayaking, owls, the whole lot. Everything was great. The staff were amazing as well particularly Tim and Ankush, they really looked after us, they were just super, so professional. Wednesday’s and Fridays are unmissable in the Bar. Can’t wait to come back