Baseado em 8 avaliação
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Informações do estabelecimento
Este despretensioso hotel está localizado em Rapid City. O alojamento dispõe de um total de 118 agradáveis quartos. Os visitantes não serão incomodados durante a sua estadia, uma vez que não são permitidos animais de estimação neste alojamento. Os viajantes que chegam de carro irão apreciar o estacionamento disponível no Econo Lodge Rapid City.
Saída até: 11:00
Comodidades do estabelecimento
Piscina e comodidades de bem-estarPiscina.
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Avaliou em 29 de setembro de 2021
We stayed one night and had a very bad experience. The room smelled awful; opening the window did not even help. We were assigned a room on the second floor next to the water slide and the ice machine. Noise all evening. Walls and doors are paper thin. When water slide closed the night life began. Knocking on doors; talking loud in hallway. Managed to sleep fitfully for a couple of hours when heard loud constant knocking on door across the hall and shouting: "Open this f'in door! I have your pot!" Next morning, I was upset about the lack of sleep and forgot my makeup bag. Hotel has refused to put my personal item in a box, and mail it back to me even though I was willing to pay for shipping! I would give this hotel a 0 if I could.
New Place for us
Avaliou em 10 de setembro de 2021
Location is fine but the place is a bit rundown. There's an indoor pool that is good for kids. The bed was fine and the water hot. Breakfast was hit or miss in that some days they just handed you a brown paper bag with a bottle of water, a power bar, and a muffin. Other days there was a standard hotel breakfast. No idea how they decided which to do on a specific day. Carpet was fraying.
Avaliou em 18 de julho de 2021
The room was on main floor. There were dead bugs in room and at headboard on floor a white powder along floor. The bathroom wasn't very clean. The tub had hair in it and stuff on floor. The sink faucet wasn't clean. The carpet was sticky and curtains had what looked like water stains. C. I complained to the manager, showed him, and he gave me a key to another room. I barely got door open and the smell of chemicals? Overwhelmed me. My eyes and throat burned. I went back to the manager and told him. He offered to cancel my reservation which I did. For almost $200 a night, not worth it.
DO NOT STAY HERE
Avaliou em 21 de junho de 2021
Filthy everywhere. We stayed for 4 nights and not once did our room get cleaned (and it was not that clean to begin with). We heard several horrible complaints while we were there ranging from dirty bedding, dirty disgusting mattresses, filthy carpet and floors all to which the staff did nothing about but say "oh, okay". No attempts (except for once) were made to rectify the problems for any of the guests. About the only thing I saw the staff stay on top of were the towels for the pool area. As for towels for our room I had to deliver our dirty towels to the laundry area and bring back our new towels daily. The breakfast area appeared clean until you touched just about anything in the area, things were sticky and not wiped down at all. I would not recommend this hotel to my worst enemy.
DO NOT STAY HERE
Avaliou em 8 de setembro de 2020
I accidentally left a sweater at the foot of the bed when I checked out at 11. It was of sentimental value and I was upset. When I realized (while driving away) that I had forgotten it (just two hours later), I called the hotel and the manager said they didn’t have it. I drove back to the hotel knowing that surely it was somewhere at the hotel. After looking everywhere, including the laundry, no luck. Mysteriously, the person who cleaned the room was nowhere to be found. The Mgr./Owner said that he contacted the room attendant by phone, but both denied knowledge or having taken it. So, logic dictates that the room attendant stole it. The owner was very condescending and dismissive and he had the gall to say that perhaps I was mistaken and “it’s only a sweater.” He also wondered why I was so upset as it “wasn’t a designer sweater.” No way he could have known that since I didn’t tell him the make of the item. No apology, no offer of remuneration. I was the crazy - and he was superior. All I wanted was my sweater returned to me, but perhaps in his native country, this is the way they operate. I filed a police report for theft and in so doing, I found out that there have been several complaints about this hotel. The Choice Hotel Brand has opened an investigation. I have never had a hotel treat me so poorly. On the odd occasion (in my half century of traveling) that I have left behind an item, I have always managed to retrieve it from honest hoteliers. Here, two hours and the sweater disappeared. Management protected their thief and it turns out, they are related! DO NOT STAY AT THE ECONOLODGE IN RAPID CITY, SD. Thieves own and operate it!