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**Localização Do Estabelecimento**.Ao alojar-se Home2 Suites by Hilton Rapid City em Rapid City, ficará perto do aeroporto e a 5 minutos de carro de Dakota Fields Sports Complex. Este hotel está a 20,4 km (12,7 mi) de Floresta Nacional de Black Hills e a 5,9 km (3,7 mi) de Pirate's...
Mais sobre o hotel**Localização Do Estabelecimento**.Ao alojar-se Home2 Suites by Hilton Rapid City em Rapid City, ficará perto do aeroporto e a 5 minutos de carro de Dakota Fields Sports Complex. Este hotel está a 20,4 km (12,7 mi) de Floresta Nacional de Black Hills e a 5,9 km (3,7 mi) de Pirate's Cove Adventure Golf. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo. .Dakota Fields Sports Complex - 3,1 km/1,9 mi Pirate's Cove Adventure Golf - 5,9 km/3,7 mi Central States Fairgrounds \- 6,5 km/4,1 mi Journey Museum & Learning Center - 6,6 km/4,1 mi South Dakota School of Mines and Technology - 7,7 km/4,8 mi Centro Comercial de Rushmore - 8,3 km/5,2 mi Main Street Square - 9,4 km/5,8 mi South Dakota Air and Space Museum - 9,7 km/6 mi Museum of the American Bison - 9,7 km/6 mi Motion Unlimited Museum and Antique Car Lot - 10,7 km/6,6 mi Flags and Wheels Indoor Racing - 10,9 km/6,8 mi Berlin Wall Exhibit - 11,1 km/6,9 mi Art Alley - 11,7 km/7,3 mi Dinosaur Park - 12 km/7,4 mi Base Aérea de Ellsworth - 13,3 km/8,2 mi .O aeroporto preferencial para Home2 Suites by Hilton Rapid City é o de Rapid City, Dacota do Sul (RAP-Aeroporto Regional de Rapid City) - 16,8 km/10,4 mi. **Quartos**.Os 107 quartos contam com uma cozinha equipada com um frigorífico e um micro- ondas, se quiser preparar aquele prato especial. Mantenha-se em contacto com o acesso grátis à internet com e sem fios. Ao final do dia, assista a uma seleção de canais por cabo no seu televisor LCD. As comodidades incluem ainda um telefone, além de um cofre-forte e de uma mesa de escritório.**Refeições**.Termine o dia com uma bebida refrescante no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido durante a semana entre as 6:00 e as 9:00 e aos fins de semana entre as 6:30 e as 9:30.**Negócios, Outras Comodidades**.As principais comodidades incluem acesso à internet com fios grátis, um business center e jornais grátis no lobby. O transporte grátis de/para o aeroporto é grátis (disponível 24 horas).
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!
* Isso mesmo: se acontecer algum imprevisto,você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in emsemanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Avaliação TripAdvisor
Baseada em 466 avaliações
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Hilton put my family on the street for the night!
We drove all day to get to the hotel only to find out they gave our room away. The assistant manager didn't care one bit either. She didn't offer to help find a different hotel. We are staying in Rapid city for a week with no place to stay. My wife and my two kids were left to try and find a room at 830 at night on a Saturday. EVERYTHING WAS SOLD OUT! They saw an opportunity to sell our room for a higher rate and took advantage of it. Do not trust this hotel. Do not stay there.
Great Front Desk Staff and Management!
We had a stay booked through Chase Ultimate Rewards. After I made a modification to my reservation a few weeks before our stay, the credit card company didn’t update my reservation with the hotel. So, imagine my surprise when we arrived and the hotel didn’t have a room for us! Luckily, the front desk staff kept into action. They called around and found a similar room at the La Quinta in the same hotel complex. It wasn’t a suite like we booked at Home2, but beggars can’t be choosers. They did this while also talking to the customer service rep from Chase, giving him an earful about how they had let us and other recent travelers down. The manager even gave my family free water park passes because of the issues we experienced, even though those problems weren’t the hotel’s fault. This review is 100% based on my impression of the hotel’s staff and management. Even though we didn’t get to stay at this hotel on this trip, they have earned our business the next time we are in the area. Well done!
Dirty, rude
Very disappointed, I am a Hilton honors Gold member and always feel like the service and accommodations at other Hiltons in Rapid City is beyond clean, quiet and courteous. This Home2 was a disappointment. There was a disgusting stain on the couch (pictured), children running up and down the halls and mirrors/shower had not been wiped down- toothpaste on mirror and hair in shower. Considering the precautions others have been taking for COVID-19, this was well below standards. None of the employees were wearing masks, did not sanitize card reader before or after use, and when told of the issues with my stay they did not acknowledge. Next time I will search out other Hiltons instead of staying here again.
Downward trend
I have been traveling to Rapid City once or twice a month for the last 10 years. Sadly this hotel is steadily declining over the last year especially. On my last stay 7/5-7/7 I arrived at 3ish, the gentleman on the desk said, I have no rooms available and we only guarantee check in by 4pm. I explained that I needed to change to go to work, he was put off, but he did check with housekeeping for clean rooms, Good for him! When I arrived back at the hotel, I realized at 10pm the blackout curtain wouldn't come down. Come to find out one side was shredded and it was out of its track. No answer at the desk so I fixed it so I could sleep. In the morning I got ready to shower and realized there was long black hair on the shower wall, ok no big deal, but then I saw more and more on the back of the toilet and on the floor. I went down to get breakfast and it was still just the bottle of water, a lame granola stick, an apple, and a warm Go Guart, YES warm (gross). I had figured that since Rapid City has removed COVID restrictions on business they would have gone back to normal breakfast. My Bad, I shouldn't assume. Out of coffee creamers again. The cherry on top to my stay was later that day, I received a text from Rob at the hotel wanting to know how my stay was going. I told him all this, and have yet to received a reply. I really feel sorry for the young lady on the desk dealing with more than she could handle, best she tried.
Not a good stay
Attached to a water park close to a couple restaurants. Our room had a full refrigerator, sink, dishwasher, microwave and coffee maker. They will bring you an induction burner on request. The front desk staff at check in was ok but rushed. Hotel has 2 coin washers and dryers and they sell detergent at the front The toilet was very slow, we called several times to have it fixed or move rooms, we were told someone would come to fix it and there were no other rooms, no one ever came to fix it. Parking was free, they are doing construction next door so you have to drive a small portion of dirt road to get to the hotel. They offered grab and go breakfast for free in the morning. About 40 miles from Mount Rushmore. No one at the front desks wore masks at check in and there was no partition at the front desk, the housekeepers did not wear masks. The lack of mask and any kind of partition did concern me. I would think a corporation as big as Hilton would strive to protect their employees as well as guest, especially in an industry where they are exposed to people who come in from many different areas. There was hand sanitizer at the front desk. At check out the staff was very rude She gave me someone else’s bill when I pointed out it was not my name she became indignant grabbing the bill from me saying I had no business looking at it. Not our best Hilton experience.