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Welcome to the Holiday Inn Express & Suites South Haven, MI conveniently located just off Interstate 196 and less than 2 miles from beautiful Downtown South Haven. “Stay Smart” with our comfortable amenities and friendly service, making us the perfect choice for all travelers. Join us each morning for our complimentary Express Start Breakfast Bar featuring a variety of hot and cold options, including our trademark hot pancake machine. Enjoy our indoor heated swimming pool, Fitness Center, Complimentary Wireless High-Speed Internet access, 24 hour Business Center and 100% smoke-free hotel . Als...Mais detalhes
Saída até: 11:00
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Avaliou em 14 de agosto de 2014
Gostamos muito do serviço do hotel. Ficamos apenas 2 noites, mas fomos muito bem recepcionados, não houve nenhum problema em relação ao quarto nem nada. Somos 5 adultos em nossa família e o quarto tinha um tamanho bom para todos. Apesar do prédio ser mais antigo e as instalações também, não tivemos nenhum problema com o ar condicionado nem com o banheiro.
Any place is better than this place
Avaliou em 8 de setembro de 2021
We arrived late, around 11:45 p.m., had to call a phone number to have someone come to the desk to check us in. When she arrived, she came running in from outside smelling heavily of Marijuana. While checking us in she glanced at our full luggage cart (family of 6) and informed us the elevator was not working and we would have to use the stairs. Went up to the room. The hallways look like they have not been vaccumed in weeks. The room's floor and couch were just as dirty. Popcorn kernals and debris were all over. There were only towels for 3 people and no linens for the pull out so I had to go back down, call the number and wait for the girl to again come running in from outside smelling like fresh marijuana. I would like to point out that the pothead was the friendliest out of all the staff we encountered. Our air did not work well either. The next morning, while packing up, I moved a pillow and there was a sucker stick stuck to the bottom of a pillow that we slept on! I went down to the front desk and a lady was sitting down in a lounge area, highlighting stuff and asked if she could help me. I started to explain everything, including the sucker stick and she just continued highlighting as I spoke. Very dismissive and not concerned at all about what I was telling her. She said she would tell the manager and maybe he could take a little bit off my room. I demanded a call from the Manager and gave her my phone number. Never received a call. I called again later in the day and the lady argued with me about what time she said the Manager would be in. So I waited some more and never received a call. I'm still trying to get ahold of someone who can address my concerns. Steer clear of this establishment.
Holiday Inn Express South Haven, Mi
Avaliou em 31 de julho de 2021
We stayed here for three nights. They were short staffed, which understand. The room was damp and musty. Towels didn’t dry overnight, carpet felt wet and sheets did too! Elevator didn’t work and stairways were dirty. Hand sanitizers were empty, vending machines empty. Would not recommend this hotel for $170/night
1st floor room needs maintenance.
Avaliou em 9 de julho de 2021
We (family of 4) stayed for 2 nights while visiting the area. Our 1st floor room (I believe it was room 125) appeared similar to the pictures featured on the site, though very well worn and in great need of maintenance. Both the entryway door and bathroom door were difficult to open/close (dragging loudly against the floor). The bathroom lacked a vent which I assume contributed to a mild odor we would notice upon entering the room. The electrical outlets nearest to the beds wouldn’t consistently maintain charge on our devices. The only way we could get the window to stay locked was to leave it slightly open. We learned just how early Riveer (the manufacturing business behind the hotel) started their work day, even after getting up to close the window completely it remained noisy. Overall the room appeared clean; however, after mopping up a water spill in the bathroom seeing the color the towel changed to was a bit unsettling. We had interactions with several different staff members during our stay, all were professional and friendly. The beds were comfortable and appeared clean. The bathroom was adequately stocked with towels for our family. There was a good variety of options for breakfast.
Dirty room and overcharged.
Avaliou em 1 de julho de 2021
If I could give zero stars I would. I had a wedding and came to check in at 4 pm (the time that was stated when I booked) and they told me I could not check in because there were no rooms available. I had a wedding that evening and had to scramble to find a place to get ready. The room was not ready until well after 7 pm By the time I checked in I was not only told that the elevator was broken but also that I was being charged $50 more than what I booked the room for…after not even being able to check in until several hours after check in. The room was disgusting..the towels were all stained and the shower drain was clogged. Our door didn’t even close all the way so felt unsafe all night (I noted to the front desk and they did nothing). All in all I seriously regret staying here and should have gone to the much better hotel across the street.