Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Very nice for the price
Avaliou em 17 de Outubro de 2021
Stayed here while visiting family in the area. The hotel was VERY clean and beautifully decorated for fall in the lobby. The receptionist when we arrived on Saturday night was VERY friendly and accommodating. Room was clean and very nice. Good location next to the mall and easy access to the highway I-26.
Fine stay for the price.
Avaliou em 8 de Agosto de 2021
Spent one night here in August in a king room. I see the most recent reviews are negative, but we had a nice stay. Room was clean and the bed was comfy. Plenty of water pressure in the shower. The breakfast was skimmed down due to COVID, but still had cereal, waffles, coffee and juice and some prepackaged Hostess cakes. Which was plenty. We did not go to the pool. Only 2 complaints we might have are the air conditioning is pretty loud…..especially when trying to sleep. Also the lady at evening check in was, well, not rude….but certainly not hospitable. Everyone checking in seemed to be a bother to her. Based on recent reviews, I assume it’s the same person. Morning staff were extremely nice. Would definitely stay again.
Rude staff, smoke filled room.
Avaliou em 5 de Agosto de 2021
With 4 adults and 1 child, we specifically chose a higher priced non-smoking hotel to get the 2 beds and a sleeper sofa. The room we were given smelled strongly of cigarette smoke. I requested a different room and was told they only have a kind bed with sofa, not ideal for adults and a large teenager. I asked for a refund to go to a different hotel, the lady said no. I asked for a manager and she laughed saying good luck. Upon check in, I asked if the pool was open and she said yes. Later as I went out and discovered the pool door locked, I asked her and she said you have to fill out paperwork and get a special key; don't understand why she didn't say that earlier. I asked for her name because her hair covered half of it. She said it was Karen but the last 4 letters were 'elle'. The air unit is loud and shakes a little. The bathroom had a terrible odor. I called the number on a card for the manager and left a message. Spend the same or less for much better service at a hotel in the area.
OUCH!!!! Unexpected charges
Avaliou em 5 de Agosto de 2021
First, the good: Clean hotel inside and exterior well maintained
Problematic: Front desk agent was less than hospitable. Loudly accused me of
Trying to sneak in a dog (but I had reserved a pet friendly room).
Threatened to charge a $250.00 fee even though the form that is
Pushed at you at sign in (the kind you don’t really read - ooops!) said
$150 for animal in non- pet designated room.
Being willing to accept some responsibility in the mix-up, I agreed to
Pay the $150 - so she loudly, and repetitively announced that she
was going to charge $150 to my card (clearly, the whole lobby
needed to know.)
The worst: Not only was I charged the $150.00, but the next day, I was charged
$160.50. Needless to say, this charge is being disputed. Given some
Of the other reviews, I’m beginning to wonder what’s going on. As I
Was registering, the clerk was having a phone conversation with
some else regarding a double hit to their credit card. They were
Begging referred to an 800 number …………
Wow. Not the best place to stay
Avaliou em 12 de Julho de 2021
Where do i start!! Let's start with walking in when we arrived. Front desk was unprofessional and rude. Was not greeted nicely. When told about services the hotel offered we found that their was a pool but had to have a special key and only 10 people were allowed in the pool at a time. We were also told there was a breakfast. But found that when we left to check out it was a grab and go. How ridiculous!!! We were told breakfast in sunday was pastries, biscuits and gravy, fruit,and etc. The first night we were here people was loud and stomping around well after midnight. This is suppose to be a smoke-free hotel. Well hard to believe when hallways and elevator smelled of marijuana. In the 2nd floor ice machine room there was a bottle that say on the floor both days we were here. I would give this particular hotel a lower star if it was possible. This was our 25th anniversary and it was terrible. Good thing we were only here a couple nights